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Registering Your Upgrade


To register your upgrade:

  1. Locate the Access Install Base web page at
  2. Enter the following required information:
    • System Model Number

    • System Serial Number

    • Support/Level Service Part Number

    • Interface Card/Module Model Number—Include for replacement RTM

    • Interface Card/Module Serial Number—Include for replacement RTM

    • Support/Level Service Part Number

    • Company Name

    • Site Address

    • Where Equipment Will Be Moved

    • Authorized Contract Name, Phone, and Email

    • Name of the Upgrade—Enter the name of your upgrade kit: CTP2000-RAM-RTM-UPG or CTP2000-RAM-UPG

  3. Click Submit.