Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

Navigation
Guide That Contains This Content
[+] Expand All
[-] Collapse All

    Configuring User Login Properties (CTPView)

    You can configure a number of properties that affect how users log in to and log out of the CTPView software.

    Logging Out a CTPView User (CTPView)

    To log out a CTPView user:

    1. From the Admin Center, select Login/Logout > Logout Users.
    2. Select the user from the list.
    3. Click Logout Selected Users.

    Configuring Automatic Logout for a CTPView User (CTPView)

    To specify that a CTPView user is automatically logged out after a certain period:

    1. From the Admin Center, select Login/Logout > Auto Logout.
    2. Select the inactivity period from the list.
    3. Click Set Auto Logout Period.

    Configuring the Number of Login Attempts Allowed Before Lockout (CTPView)

    To specify how many times a CTPView user can attempt to log in before the login is considered to have failed and the user is locked out:

    1. From the Admin Center, select Login/Logout > Login Limit .
    2. Select the number of attempts allowed from the list.
    3. Click Set Failed Login Limit.

    Configuring a Lockout Period for CTPView Users (CTPView)

    When a user exceeds the allowed number of failed login attempts or tries to open multiple CTPView sessions from unique IP addresses, the user is prevented from accessing CTPView for a lockout period.

    To specify a CTPView user’s lockout period:

    1. From the Admin Center, select Login/Logout > Lockout Period.
    2. Select the lockout period from the list.
    3. Click Set Lockout Period.

    Clearing CTPView User Counters (CTPView)

    Two counters are associated with each CTPView user. One counter tracks the number of failed login attempts. This counter is automatically reset to zero after a successful login. The other counter tracks the number of reminders that a user receives to change the user password. This counter is automatically reset after the user has selected a new password. When either counter exceeds the allowed limit, the user is locked out of CTPView access.

    To clear a user’s counters:

    1. From the Admin Center, select Login/Logout > Clear Counters.
    2. Select the user from the list.
    3. Click Clear Counters.

    Reinstating Locked-Out IP Addresses (CTPView)

    When a user attempts to access the CTPView software from a second IP address with a currently active username, the username and both IP addresses are locked.

    To reinstate an IP address that has been locked from CTPView access:

    1. From the Admin Center, select Login/Logout > Unlock IP.
    2. Select the IP address from the list.
    3. Click Reinstate Locked IP.

    Creating an Access Filter to Allow or Deny IP Addresses (CTPView)

    IP access filters enable you to specify whether users from an IP address or range of IP addresses are allowed or denied access to the CTPView software.

    To create an IP access filter:

    1. From the Admin Center, select Login/Logout > IP Access Filter.
    2. Type an IP address or range of IP addresses.
    3. Select whether to allow or deny that address or range access to the CTPView software.

      In the case of conflict between multiple filters, a rule to deny an address or range overrides a rule that allows access.

    4. Click Add IP Range to List.

    Removing an IP Access Filter (CTPView)

    To remove an IP filter:

    1. From the Admin Center, select Login/Logout > IP Access Filter.
    2. Select the IP address from the list.
    3. Click Remove IP Range From List.

    Modified: 2011-11-23