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Enable E-mail Notifications for SD-LAN and SD-WAN Alarms

Before You Begin

Starting from CSO Release 5.1.1, you now notify the user (tenant administrators and tenant operators) about SD-WAN and SD-LAN alarms. You can also specify the minimum severity level of alarms that must be notified to the users. Alarm notifications enable users to take action to ensure that the network runs smoothly.

Note You can enable or disable the e-mail notification for SD-WAN and SD-LAN alarms if you are an SP administrator, or OpCo administrator, or tenant administrator.

Procedure

To enable e-mails notification for SD-WAN and SD-LAN alarms:

  1. Select Monitor > Alerts & Alarms > Definitions/Notifications.

    The Definitions/Notifications page appears.

  2. Select the SD-WAN/SD-LAN Alarm Notifications tab.

    The SD-WAN/SD-LAN Alarm Notifications page appears.

  3. Complete the configuration according to the guidelines provided in Table 17.

    Note Fields marked with an asterisk (*) are mandatory.

  4. Click Save to save the changes.

If you have enabled e-mail notifications, an e-mail will be sent to the user based on the severity level that you specified for an alarm.

If you have disabled e-mail notifications, the users will not receive e-mail notifications in case of alarms.

Table 17: SD-WAN/SD-LAN Alarm Notifications Settings

Field

Description

Send Email Notifications

Click the toggle button to enable or disable the e-mail notifications of alarms to users. By default, e-mail notifications are disabled.

After enabling this field, you must specify the minimum severity level of the alarm and select the e-mail addresses of the users.

Minimum Severity to Report

Select the minimum severity level (critical, major, minor) of the alarms to users through an e-mail.

  • Critical—If you select this option, e-mail notifications are sent to users only for alarms with the severity level critical.

  • Major—If you select this option, e-mail notifications are sent to users only for alarms with the severity levels major or critical.

  • Minor—If you select this option, e-mail notifications are sent to users only for alarms with the severity levels minor, major, or critical.

Recipients

Select one or more e-mail addresses of the users from the list. Only users with tenant administrator or tenant operator roles are listed.

The e-mail addresses listed are based on the users that are listed in the Administration > Users page.

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