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About the Devices Page


To access this page, click Resources > Devices.

You can use the Devices page to view the list of available CPE devices at the customer premises. You can also view information about each CPE device in the network.

Tasks You Can Perform

You can perform the following tasks from this page:

  • Quickly view activation data created for CPEs in the widgets that appear at the top of the page. See Table 1.

  • Manage a single CPE. See Managing a Single CPE Device.

  • Reboot a CPE device. See Rebooting a CPE Device.

  • Push licenses to devices. Select the devices and click Push License.

    The Push License page appears displaying the list of licenses uploaded in CSO. Select the license(s) which you want to push to the selected devices. Click Push Licenses to push the licenses to the selected devices. To cancel the action, click Cancel.

    For information on pushing licenses to devices, see Pushing a License to Devices.

  • Perform Return Material Authorization (RMA) to replace a device that is faulty or not reachable. You can perform RMA for a single-CPE or a dual-CPE device.

  • View details about a CPE . Click the details icon that appears when you hover over the row for a device or click More > Details.

  • Show or hide columns about the CPE. Click the Show Hide columns icon in the top right corner of the page and select columns that you want to view on the page.

  • Filter and sort CPE devices. Click a column name to sort the CPE devices based on the column name.

    Click the filter icon and select whether you want to show or hide column filters or apply a quick filter.


    Sorting and filtering is applicable only to some fields.

  • Search for a CPE. Click the Search icon in the top right corner of the page to search for a specific CPE.

    You can enter partial text or full text of the keyword in the text box and press Enter.

    The search results are displayed on the same page.

Field Descriptions

  • Table 1 describes widgets on the Devices page.

  • Table 2 describes the fields on the Devices page.

Table 1: Widgets on the Devices Page



CPE by Status

Displays the management status of the CPE devices deployed in the cloud.

  • Pending Activation—Number of CPE devices that are yet to connect to the regional server.

  • Activation Failed—Number of CPE devices that could not connect to the regional server.

  • Expected—Number of CPE devices that are yet to connect to the regional server.

  • Active—Number of CPE devices that have downloaded images, but are not yet configured.

  • Provisioned—Number of CPE devices on which IPsec tunnels are fully operational.

  • Provision Failed—Number of CPE devices failed as the vSRX was not instantiated properly.

Table 2: Fields on the Devices Page



Device Name

Displays the name of the device.

Example: sunny-NFX-250


Displays the name of the tenant.

Example: tenant-blue

Site Name

Displays the name of the tenant site.

Example: site-blue-white

Management Status

Displays the management status of the CPE devices deployed in the cloud.

  • EXPECTED—Regional server has the activation details for the CPE device, but CPE device has not yet established a connection with the server.

  • DEVICE DETECTED—Device is configured and is reachable by CSO. After the user enters the activation code for the device, the activation code is validated and device is authenticated.

  • RMA—CPE device has been tagged for RMA as a result of the user applying the Initiate RMA action on the device.

  • ACTIVE—ZTP is initiated, CPE device has downloaded images, but not yet configured, and stage-1 configuration is pushed to the device.

  • PROVISIONED—ZTP is complete, and IPsec tunnel is established and operational on the device.

  • PROVISION_FAILED—Multiple factors lead to failure in provisioning a device. If any of the steps in ZTP fails or if any process fails as a part of device activation, then provision fails. For example, CPE device provisioning fails when the vSRX is not instantiated properly.


Displays the name of the device model.

Example: NFX

Active Services

Displays the number of services that are activated for the device.

Example: 3

Operational Status

Displays whether the device is up or down.


Displays the name of the location.

Example: San Jose, CA

Status Message

Displays the latest status message.

Example: IPsec provision success

WAN Links

Displays the number of WAN links.

Example: 2

POP Name

Displays the name of the POP.

Example: pop_blue

Image Name

Displays the name of the device image file.


OS Version

Displays the Junos OS Release version.

Example: 15.1X49-D40

Serial Number

Displays the serial number of the device.



Displays the universally unique identifier (UUID) of the device.

Example: xxxxxxxx-xxxx-xxxx-xxx-xxxxxxxxxxxx

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