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About the Alarms Page


To access this page, select Monitor > Alerts & Alarms > Alarms in the Administration Portal.

Use this page to view system generated alarms. Alarms alert you to conditions that might prevent the device from operating normally. System alarm conditions are preset based on fault monitoring and performance monitoring (FMPM) being performed on a device. For example, conditions such as hardware issues, drop in throughput and latency of data, temperature variations, and capacity optimization issues automatically trigger an alarm.


To generate alarms correctly, ensure that CSO and the devices are NTP enabled, and in sync. The time set on CSO must match with the time set on the devices.

The difference between alerts and alarms lies in the type of events that are being monitored. An alert is used to notify administrators about significant events within the system. For example, when a predefined network traffic condition is met. For more information about alerts, see Alerts Overview.

Tasks You Can Perform

You can perform the following tasks from this page:

  • View alarm activity within a specific time range:

    • You can select the time range by clicking on the options provided—2 hours (2h), 4 hours (4h), 8 hours (8h), 16 hours (16h), 24 hours (24h), or 1 week (1w). By default, alarm activity is displayed for 1 week.

    • You can view alarm activity for a custom time range by clicking on Custom and providing the time range.

  • View details about the alarm. See Table 1 for more information.

  • Select the generated alarm and then right-click or click More > Detail View to view the details of the alarm.

Field Descriptions

Table 1 provides information about the fields on the Alarms page.

Table 1: Fields on the Alarms Page




View the severity of the alarm.


View the date and time when the alarm was generated.


View the name of the tenant.


View the site for which the alarm was generated.


View the source of the alarm.


View the description of the alarm.


View the alarm ID.

Link Name

View the name of the link that generated the alarm.

Service Instance

View the service instance associated with the alarm..

Object Type

View the type of alarm.

Example: Event-based


View the point of presence (POP) of the alarm.