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User Guide
Getting Started

Extending the User Login Session

In the unified portal, a login session expires in 60 minutes. After 55 minutes, the Extend Session page is displayed and, prompting you to enter your password. You must enter your password to extend the session. The Extend Session page is displayed when the Local authentication method is configured.

If you have logged in to the portal with SSO authentication, the Extend Session page is displayed and you can authenticate with the external SSO server. However, the SSO expiration is not under the control of CSO and the following can happen:


To extend the login session:

  1. On the Extend Session page, enter your password in the Password field. If you want to end your session and exit from the portal, click Cancel instead and you are redirected to the Login page.
  2. Click OK.

    The success message Your Session has been successfully extended is displayed.

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