Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

 

Creating Operating Companies

 

Use the Operating Companies (OpCos) page to create operating companies. The Global SP administrator or users with Create OpCo privilege can create one or more operating companies.

Note

Only users with the OpCo administrator role can create its tenants. However, they cannot create further operating companies.

To create an operating company:

  1. Select Tenants > Operating Companies.

    The Operating Companies (OpCos) page appears, displaying the details of the available operating companies.

  2. Click the add icon (+) to create a new operating company.

    The Create Operating Companies (OpCos) page appears.

  3. Complete the configuration according to the guidelines provided in Table 1.
  4. Click OK.

    A new operating company is created and listed on the Operating Companies (OpCos) page.

Table 1: Fields on the Create Operating Company Page

Field

Description

Name

Enter a unique name for the operating company. The name can contain alphanumeric characters, underscore, period, and space. The maximum length is 15 characters.

Portal URLs

Admin Portal

Enter the URL of the Administration portal. End users can use this URL to access the administration portal.

Tenant Portal

Enter the URL of the Customer Portal. End users can use this URL to access the customer portal.

Authentication Method

OpCo Users

Select the authentication method to authenticate OpCo users. The default method is local authentication.

  • Same as Global—Select this option to use the authentication method which is used by the Global SP.

  • Allow OpCo to decide—Select this option to use OpCo’s own authentication method.

OpCo Tenant Users

Select the authentication method to authenticate OpCo’s tenant users. The default method is local authentication.

  • Same as Global—Select this option to use the authentication method which is used by the Global SP.

  • Allow OpCo to decide—Select this option to use OpCo’s own authentication method.

Admin User

First Name

Enter the first name of the administrative user.

Last Name

Enter the last name of the administrative user.

Username (Email)

Enter the e-mail ID of the administrative user. The e-mail ID is the username for the administrative user.

Role

Select one or more roles (both predefined and custom roles) that you want to assign to the OpCo user. You can assign both service provider and tenant roles to OpCo users.

Click the greater-than icon (>) to move the selected role or roles from the Available column to the Selected column. You can use the search icon on the top right of each column to search for role names.

The following are the predefined roles for OpCo users:

  • OpCo Admin—Users with the OpCo Admin role have full access to the OpCo’s Administration Portal UI or API capabilities. They can use the UI or APIs to add one or more users with OpCo Admin, OpCo Operator, and custom roles. They can onboard tenants and add the first tenant user during the OpCo’s tenant onboarding process. They can also add tenant administrators or operators by switching the scope to a specific tenant.

  • OpCo Operator—Users with the OpCo Operator role have read-only access to the OpCo’s Customer Portal UI and APIs.

Password Policy

Password Expiration Days

Specify the duration (in days) after which the password expires and must be changed.

The range is from 1 through 365. The default value is 180 days.

  

Related Documentation