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Customer Portal Overview


The Customer Portal in Contrail Service Orchestration (CSO) provides a Web-based UI that tenants of service providers (SPs) and operating companies (OpCos) can use to manage sites and devices, apply policies (firewall, NAT, SD-WAN, and so on), and perform administrative tasks. In Customer Portal, the objects that you manage and the actions that you perform are done in the context of a single tenant. Therefore, objects belonging to one tenant are isolated from objects belonging to other tenants.

Customer Portal supports role-based access control (RBAC), which means that the roles assigned to users determine their access privileges and the actions that they can perform. The following predefined roles are available in Customer Portal:

  • Tenant Admin

  • Tenant Operator

Administrator users have read access and write access to the Customer Portal UI and API capabilities, whereas operator users only have read access. Administrators can also create more users with specific roles and access privileges.

When you log in to Customer Portal, the main menu (left sidebar) that is displayed and the actions that you can perform depend on your access privileges. Table 1 displays the main menu available in the Customer Portal, a brief description of each menu item, and a link to the relevant topic in the Contrail Service Orchestration Customer Portal User Guide.

Table 1: Customer Portal Main Menu

Main Menu



Access a user-configurable dashboard that you can customize with available widgets (also known as dashlets).

For more information, see About the Customer Portal Dashboard.


Monitor or view the following:


Manage the following resources:




Perform various administrative tasks including the following: