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User Guide
Getting Started
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About the Users Page in Administration Portal

To access the Users page, select Administration > Users in the Administration Portal.

Use this page to manage users in the Service Provider and Operating Company (OpCo) scopes.

For information about service provider and OpCo user roles and access permissions, see Role-Based Access Control Overview.

The information listed on the Users page changes depending on the authentication method configured:

Tasks You Can Perform

You can perform the following tasks from this page:

Field Descriptions

Table 134 displays the fields on the Users page in the Service Provider and OpCo scopes.

Table 134: Fields on the Users Page

Field

Description

Username

Username of the user.

Example: xyz@example.com

First Name

First name of the user.

Last Name

Last name of the user.

Status

Indicates whether the user can log in to CSO (enabled) or cannot log in to CSO (disabled).

Role

Depending on the scope selected, indicates the roles assigned to the service provider user or the OpCo user.

By default, this column lists only one role assigned to the user. When a user is assigned more than one role, a +<integer>icon (for example: +2) appears to the right of the role. The integer indicates the number of additional roles assigned to the user. Click on the integer to view the additional roles.

Last Login

Date and time (in MM/DD/YYYY HH:MM formats) when the user last logged into the Administration portal.

Example: 07/22/2017 20:07

Date and time are not displayed when the user has not logged in to the Administration Portal.

Related Documentation

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  • Adding Tenant and OpCo Tenant Users

  • Editing and Deleting Tenant and OpCo Tenant Users

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