Customizing E-mail Templates

Before You Begin

Contrail Service Orchestration (CSO) provides default e-mail templates that are used to send e-mails for the following operations:

• When a new user account is created.

• When a user’s account is locked.

• When a user has forgotten the password.

• When a password is reset.

• When a new password is generated.

Use this page to customize an e-mail template as per your requirements.

Procedure

1. Select Administration > Email Templates.

   The Email Templates page appears.

2. Select an e-mail template and click the edit icon (pencil symbol) to modify the content of the template.

   The Edit Template page appears.

3. Modify the e-mail template for the following:

   • Add new context keywords.

     To insert a context keyword into e-mail template, place double curly braces around the keyword.

     Example:

     {{ user_name }}

     Note You must not change the existing context keywords— user_first_name, user_last_name, user, and email.

   • Edit the title of the e-mail.

     The title field will be used in the subject of the e-mail

   • Address the user by their first name or last name in the e-mail.

     Examples:

     • Hi {{ user_first_name }},
     • Hi {{ user_last_name }},

   • Edit the body of the e-mail.

4. After you modify the template:

   • Click Save to save the changes.

     The modified template is used to send e-mail to the user. A message indicating the status of the operation is displayed.

   • Click Cancel to discard the changes.

     The changes to the e-mail templates are discarded and you are returned to the E-mail Templates page.

   • Click Restore Default Content to restore the e-mail template to default template.

     The e-mail template is restored to the default version that is generated by CSO.