CSO uses the system log information from SRX devices to monitor application-level SLA performance and displays the relevant information on the Monitor > Tenant SLA Performance page of the Admin Portal and the Monitor > Application SLA Performance page of the Customer Portal.
In real time-optimized mode, CSO uses the class-of-service values and the probe results to assign each application, site, and tenant scores that indicate the SLA performance. For more information about the SLA performance scores, see Understanding SLA Performance Score for Applications, Links, Sites, and Tenants.
The following sections explain how you can view the SLA performance information at tenant level, site level, and application level:
OpCo administrators can view the SLA performance of all the tenants from the Monitor > Tenant SLA Performance page.
To view the SLA performance of all tenants:
The Tenant SLA Performance page appears.
For customization options, see Fields on the Tenants SLA Performance Page
The Tenants SLA Performance page displays the SLA performance information for all the tenants in the format and for the time range you specified. For each of the tenant, you can view the details as described in Fields in the Card and Grid Views of Tenants SLA Performance Page
OpCo administrators can view SLA performance information for all the sites associated with a tenant.
To view SLA performance information for the sites associated with a tenant:
The Tenant Name SLA Performance page appears. For more information, see About the SLA Performance of a Single Tenant Page.
The Tenant Name SLA Performance page displays the information in the format and for the time range you specified. For each of the sites, you can view the information as explained in Fields on the SLA Performance of a Single Tenant Page in Card and Grid Views.
You can customize the view as described in Fields on the SLA Performance of a Single Tenant Page.