Help Center Resources Managing Devices

Contents

ContentsHide

Administration Portal Online Help
- About the Documentation
- Overview
  - Introduction
  - Managing Objects
- Dashboard
  - Using the Dashboard
    - About the Administration Portal Dashboard
- Monitor
  - Monitoring Alerts, Alarms, and Device Events
    - About the Monitor Overview Page
    - Alerts Overview
    - About the Generated Alerts Page
    - About the Alert Definitions Page
    - Creating SD-WAN Alert Definitions
    - Editing and Deleting SD-WAN Alert Definitions
      - Editing an SD-WAN Alert Definition
      - Deleting SD-WAN Alert Definitions
    - About the Alarms Page
    - About the Device Events Page
  - Monitoring Tenants SLA Performance
    - Multidepartment CPE Device Support
    - About the SLA Performance of All Tenants Page
    - About the SLA Performance of a Single Tenant Page
    - Monitoring Application-Level SLA Performance for real time-optimized SD-WAN
      - Viewing SLA Performance of Tenants
      - Viewing SLA Performance of Sites
    - Viewing the SLA Performance of a Site
    - Viewing the SLA Performance of an Application or Application Group
    - Understanding SLA Performance Score for Applications, Links, Sites, and Tenants
  - Monitoring Jobs
    - About the Jobs Page
    - Viewing Job Details
    - Editing and Deleting Scheduled Jobs
      - Editing Scheduled Jobs
      - Deleting Scheduled Jobs
    - Retrying a Failed Job on Devices
- Resources
- Configuration
  - Configuring Network Services in a Centralized Deployment
  - Configuring Application SLA Profiles
    - Application Quality of Experience (AppQoE) Overview
    - About the Application Traffic Type Profiles Page
    - Creating Traffic Type Profiles
    - Editing and Deleting Traffic Type Profiles
      - Editing Traffic Type Profiles
      - Deleting Traffic Type Profiles
    - SLA Profiles and SD-WAN Policies Overview
    - Cost-Based Link Switching
    - About the Application SLA Profiles Page
    - Creating SLA Profiles
    - Editing and Deleting SLA Profiles
      - Editing an SLA Profile
      - Deleting SLA Profiles
  - Configuring Application Signatures
    - Application Signatures Overview
    - About the Application Signatures Page
    - Creating Application Signature Groups
    - Editing, Cloning, and Deleting Application Signature Groups
- Tenants
  - Managing Tenants
  - Managing Operating Companies
    - Operating Companies Overview
    - About the Operating Companies Page
    - Creating Operating Companies
    - Editing and Deleting Operating Companies
      - Editing Operating Companies
      - Deleting Operating Companies
- Administration
  - Configuring SP Users
    - Role-Based Access Control Overview
    - About the Users Page in Administration Portal
    - Adding Service Provider and OpCo Users
    - Editing and Deleting Service Provider and OpCo Users
      - Editing Service Provider and OpCo Users
      - Deleting Service Provider and OpCo Users
    - Resetting the Password for Service Provider and Tenant Users
  - Managing Audit Logs
  - Managing Roles
    - Roles Overview
    - About the Roles Page
    - Adding User-Defined Roles for Service Provider, OpCo, and Tenant Users
    - Editing, Cloning, and Deleting User-Defined Roles for Service Provider, OpCo, and Tenant Users
    - Access Privileges for Role Scopes (Service Provider, Tenant, and Operating Company)
  - Managing Dynamic VPN Tunnels
    - Dynamic VPN Tunnels Overview
    - Configuring Dynamic VPN Tunnel Threshold
  - Configuring Authentication
    - Authentication Methods Overview
    - About the Authentication Page
    - Editing the Authentication Method
    - Configuring a Single Sign-On Server
    - Editing and Deleting SSO Servers
      - Editing SSO Server Configuration
      - Delete SSO Server Configurations
    - Configuring SMTP Settings
  - Configuring Licenses
    - About the License Files Page
    - Uploading a License File
    - Editing and Deleting Licenses
      - Editing a License Entry
      - Deleting a License
    - Pushing a License to Devices
  - Customizing the Unified Portal
    - Personalizing the Unified Administration and Customer Portal
  - Managing Signature Database

ContentsHide

Administration Portal Online Help
- About the Documentation
- Overview
  - Introduction
  - Managing Objects
- Dashboard
  - Using the Dashboard
    - About the Administration Portal Dashboard
- Monitor
  - Monitoring Alerts, Alarms, and Device Events
    - About the Monitor Overview Page
    - Alerts Overview
    - About the Generated Alerts Page
    - About the Alert Definitions Page
    - Creating SD-WAN Alert Definitions
    - Editing and Deleting SD-WAN Alert Definitions
      - Editing an SD-WAN Alert Definition
      - Deleting SD-WAN Alert Definitions
    - About the Alarms Page
    - About the Device Events Page
  - Monitoring Tenants SLA Performance
    - Multidepartment CPE Device Support
    - About the SLA Performance of All Tenants Page
    - About the SLA Performance of a Single Tenant Page
    - Monitoring Application-Level SLA Performance for real time-optimized SD-WAN
      - Viewing SLA Performance of Tenants
      - Viewing SLA Performance of Sites
    - Viewing the SLA Performance of a Site
    - Viewing the SLA Performance of an Application or Application Group
    - Understanding SLA Performance Score for Applications, Links, Sites, and Tenants
  - Monitoring Jobs
    - About the Jobs Page
    - Viewing Job Details
    - Editing and Deleting Scheduled Jobs
      - Editing Scheduled Jobs
      - Deleting Scheduled Jobs
    - Retrying a Failed Job on Devices
- Resources
- Configuration
  - Configuring Network Services in a Centralized Deployment
  - Configuring Application SLA Profiles
    - Application Quality of Experience (AppQoE) Overview
    - About the Application Traffic Type Profiles Page
    - Creating Traffic Type Profiles
    - Editing and Deleting Traffic Type Profiles
      - Editing Traffic Type Profiles
      - Deleting Traffic Type Profiles
    - SLA Profiles and SD-WAN Policies Overview
    - Cost-Based Link Switching
    - About the Application SLA Profiles Page
    - Creating SLA Profiles
    - Editing and Deleting SLA Profiles
      - Editing an SLA Profile
      - Deleting SLA Profiles
  - Configuring Application Signatures
    - Application Signatures Overview
    - About the Application Signatures Page
    - Creating Application Signature Groups
    - Editing, Cloning, and Deleting Application Signature Groups
- Tenants
  - Managing Tenants
  - Managing Operating Companies
    - Operating Companies Overview
    - About the Operating Companies Page
    - Creating Operating Companies
    - Editing and Deleting Operating Companies
      - Editing Operating Companies
      - Deleting Operating Companies
- Administration
  - Configuring SP Users
    - Role-Based Access Control Overview
    - About the Users Page in Administration Portal
    - Adding Service Provider and OpCo Users
    - Editing and Deleting Service Provider and OpCo Users
      - Editing Service Provider and OpCo Users
      - Deleting Service Provider and OpCo Users
    - Resetting the Password for Service Provider and Tenant Users
  - Managing Audit Logs
  - Managing Roles
    - Roles Overview
    - About the Roles Page
    - Adding User-Defined Roles for Service Provider, OpCo, and Tenant Users
    - Editing, Cloning, and Deleting User-Defined Roles for Service Provider, OpCo, and Tenant Users
    - Access Privileges for Role Scopes (Service Provider, Tenant, and Operating Company)
  - Managing Dynamic VPN Tunnels
    - Dynamic VPN Tunnels Overview
    - Configuring Dynamic VPN Tunnel Threshold
  - Configuring Authentication
    - Authentication Methods Overview
    - About the Authentication Page
    - Editing the Authentication Method
    - Configuring a Single Sign-On Server
    - Editing and Deleting SSO Servers
      - Editing SSO Server Configuration
      - Delete SSO Server Configurations
    - Configuring SMTP Settings
  - Configuring Licenses
    - About the License Files Page
    - Uploading a License File
    - Editing and Deleting Licenses
      - Editing a License Entry
      - Deleting a License
    - Pushing a License to Devices
  - Customizing the Unified Portal
    - Personalizing the Unified Administration and Customer Portal
  - Managing Signature Database

Managing a Tenant Device

You can use the Tenant Devices page to view and manage a single customer premises equipment (CPE) device at the tenant site. To access this page, click Resources > Tenant Devices > Device-Name.

You can perform the following operations on the Overview tab:

View the geographical location of the device at the tenant site.
View the aggregate throughput of the device.
View the recent alerts for the device.
View the details of the device, such as serial number, management IP address, OS version, device template, tenant name, site name, site location, operational status, and management status of the device..
View the recent alarms (critical, major, and minor) for the device.
View the details of licenses, such as the license name, description, and the time when the license was pushed to the device.

You can perform the following operations on the Configuration tab:

Save the stage-2 configuration template for the device.
Deploy the stage-2 configuration template for the device.
Rollback to the previous stage-2 configuration template for the device.
View the deployment history of the stage-2 configuration template for the device.

Related Documentation

About the Tenant Devices Page

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