Help Center User GuideGetting StartedFAQ
 
X
User Guide
Getting Started
FAQ
Contents  

About the Customer Portal Dashboard

To access the dashboard, select Customer Portal > Dashboard.

Each time you log in to Customer Portal, the first thing you see is a user-configurable dashboard that offers you a customized view of network services through its widgets.

You can drag these widgets from the top of the dashboard to your workspace, where you can add, remove, and rearrange them to meet your needs.

The dashboard automatically adjusts the placement of the widgets to dynamically fit on your browser window without changing their order. You can manually reorder the widgets by using the drag and drop option. In addition, you can press and hold the top portion of the widget to move it to a new location.

Tasks You Can Perform

You can perform the following tasks from this page:

Field Descriptions

You can quickly view important data by using the widgets at the top of your dashboard.

Table 6 describes the dashboard widgets.

Table 6: Widgets on the Customer Portal Dashboard

Widget

Description

Alerts Donut Chart

View the total number of alerts grouped by severity level.

Click each alert name to view the total number of tenant sites receiving alerts that are critical, major, or minor.

Top 5 Sites with Alerts

View the top five tenant sites receiving alerts.

  • Name—Name of the tenant site.

  • Location—Location of the tenant site.

  • Status—Type of alerts received: critical, major, or minor.

Top Sites not meeting SLA

View a bar chart of the top tenant sites that did not meet SLA requirements and the percentage of time that SLA requirements were not met.

Sort the information based on profile and period ranging from the last hour to the last month.

Top Profiles not meeting SLA

View a bar chart of the top SLA profiles that did not meet SLA requirements and the percentage of time that SLA requirements were not met.

Sort the information based on location and period ranging from the last hour to the last month.

Top Sites Switching Links

View a column chart of the top sites in the tenant that switched WAN links to meet SLA requirements and the number of link-switch events for the sites.

Sort the information based on profile and period ranging from the last hour to the last month.

Top Profiles Switching Links

View a column chart of the top SLA profiles that switched WAN links and the number of link-switch events for the SLA profiles.

Sort the information based on location and period ranging from the last hour to the last month.

Top Applications by Throughput

View a bar chart of the top sites in the tenant that did not meet SLA requirements and the percentage of time that SLA requirements were not met.

Sort the information based on profile, location, and time period.

Firewall: Top Denials

View a column chart of the top requests denied by the firewall based on their source IP addresses, sorted by count.

Sort the information based on time period ranging from 5 minutes to 7 days.

Firewall: Top Events

View a bar chart of the top firewall events of the network traffic, sorted by count.

Sort the information based on time period ranging from 5 minutes to 7 days.

IPS: Top Events

View the top IPS events of the network traffic, sorted by count.

Sort the information based on time period ranging from 5 minutes to 7 days.

Applications: Most Sessions

View a bar chart of the top applications with a maximum number of sessions, sorted by count.

Sort the information based on time period ranging from 5 minutes to 7 days.

IP: Top Destinations

View the top IP destination addresses of the network traffic, sorted by count.

Sort the information based on time period ranging from 5 minutes to 7 days.

IP: Top Sources

View the top IP source addresses of the network traffic, sorted by count.

Sort the information based on time period ranging from 5 minutes to 7 days.

IP: Top Spams by Source IPs

View the number of spams detected by the source IPs.

Sort the information based on time period ranging from 5 minutes to 7 days.

Virus: Top Blocked

View viruses with the maximum number of blocks, sorted by count.

Sort the information based on time period ranging from 5 minutes to 7 days.

Web Filtering: Top Blocked Websites

View a bar chart of websites with the maximum number of blocks, sorted by count.

Sort the information based on time period ranging from 5 minutes to 7 days.

IP: Top Source IPs by Volume

View the top source IP addresses based on volume of traffic, sorted by count.

Sort the information based on time period ranging from 5 minutes to 7 days.

Application: Top Application by Volume

View the applications based on volume of traffic, sorted by count.

Sort the information based on time period ranging from 5 minutes to 7 days.

IP: Top Users/IP by Sessions

View the top source IP addresses by sessions, sorted by count.

Sort the information based on time period ranging from 5 minutes to 7 days.

Threat Map: Virus

View a world map showing total virus event count across countries.

Sort the information based on source, destination, and time period ranging from 5 minutes to 7 days.

Threat Map: IPS

World map showing total IPS event count across countries.

Sort the information based on source, destination, and time period ranging from 5 minutes to 7 days.

Related Documentation

Help us to improve. Rate this article.
Feedback Received. Thank You!

Ask questions in TechWiki

Check documentation in TechLibrary

Rating by you:      
X

Additional Comments

800 characters remaining

May we contact you if necessary?

Name:
Email:

Need product assistance? Contact Juniper Support

Submit