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User Guide
Getting Started

About the SD-WAN Events Page

To access this page, click Monitor > SD-WAN Events in the Customer Portal.

You can use the SD-WAN Events page to view information about SD-WAN events. An SD-WAN event is triggered when the SLA requirements for a site are not met on its network-designated WAN link and the site switches WAN links to meet the SLA requirements.

Tasks You Can Perform

You can perform the following tasks from this page:

Field Descriptions

Table 30 describes the fields on the SD-WAN Events page.

Table 30: Fields on the SD-WAN Events Page



Time Range

View a graphical representation of SD-WAN events against a defined time range. The x-axis represents the defined time and the y-axis represents SD-WAN events.

Use the slider to decrease or increase the time range within which you want to view SD-WAN events. You can also choose from pre-defined time ranges such as 2h, 4h, 8h, 16h, 24h, or Custom. For custom time, you must enter from and to dates in MM/DD/YYYY format and the time in HH:MM:SS format. By default, Previous 1 day is selected.


View the time at which the links were switched.


View the site that switched links.

SLA Profile

View the SLA profile associated with the site.


View the designated WAN link.


View the new WAN link to which the site switched.


View the time duration for which the SLA requirement for a site was not met before the site switched WAN links. A time duration of 0 indicates that the site switched WAN links before it failed to meet the SLA requirements, and the SLA requirements were met immediately on the new WAN link with no loss in meeting SLA requirements.

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