Help Center User GuideGetting StartedFAQRelease Notes
 
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User Guide
Getting Started
FAQ
Release Notes
Contents  

Table of Contents

About the Documentation
Documentation and Release Notes
Documentation Conventions
Documentation Feedback
Requesting Technical Support
Overview
Introduction
Unified Administration and Customer Portal Overview
Administration Portal Overview
Logging in to Administration Portal
Switching the Tenant Scope
Changing the Administration Portal Password
Changing the Password on First Login
Resetting the Password
Setting Password Duration
Extending the User Login Session
Setting Up the Cloud CPE Centralized Deployment Model with Administration Portal
Setting Up the Cloud CPE Distributed Deployment Model with Administration Portal
Managing Objects
Creating Objects
Modifying an Object
Deleting Objects
Viewing Object Details
Searching for Text in an Object Data Table
Sorting Objects
Dashboard
Using the Dashboard
About the Administration Portal Dashboard
Monitor
Monitoring Alerts, Alarms, and Device Events
About the Monitor Overview Page
About the Generated Alerts Page
About the SD-WAN Alert Definitions Page
Creating SD-WAN Alert Definitions
Editing and Deleting SD-WAN Alert Definitions
Editing an SD-WAN Alert Definition
Deleting SD-WAN Alert Definitions
About the Device Events Page
Monitoring Tenants SLA Performance
Multidepartment CPE Device Support
About the SLA Performance of All Tenants Page
About the SLA Performance of a Single Tenant Page
Monitoring Application-Level SLA Performance for real time-optimized SD-WAN
Viewing SLA Performance of Tenants
Viewing SLA Performance of Sites
Viewing the SLA Performance of a Site
SLA Not Met by SLA Profiles
Applications SLA Performance by Throughput
SLA Performance for ALL
Viewing the SLA Performance of an Application or Application Group
Understanding SLA Performance Score for Applications, Links, Sites, and Tenants
Monitoring Jobs
About the Jobs Page
Viewing Job Details
Editing and Deleting Scheduled Jobs
Editing Scheduled Jobs
Deleting Scheduled Jobs
Retrying a Failed Job on Devices
Resources
Managing POPs
About the POPs Page
Creating a Single POP
Adding Information About the POP
Adding a Device
Adding a VIM
Adding an EMS
Reviewing and Saving the POP Configuration Settings
Importing Data for Multiple POPs
Customizing a POP Data File
Uploading a POP Data File
Viewing the History of POP Data Imports
Viewing the History of POP Data Deletions
Managing a Single POP
About the VIMs Page
Creating a Cloud VIM
About the EMS Page
Creating an EMS
Changing the Junos Space Virtual Appliance Password
About the Routers Page
Creating Devices
Configuring Devices
View the History of Device Data Deletions
Managing Devices
About the Tenant Devices Page
About the Cloud Hub Devices Page
Managing a Tenant Device
Managing a Cloud Hub Device
Device Redundancy Support Overview
Viewing the History of Tenant Device Activation Logs
Viewing the History of Cloud Hub Device Activation Logs
Adding a Cloud Hub Device
Rebooting a CPE Device
Managing Device Templates
About the Device Template Page
Cloning a Device Template
Importing a Device Template
Creating a Device Template File
Importing a Device Template File
Configuring a Device Template
Configuring Template Settings in a Device Template
Updating Stage-2 Configuration Template in a Device Template
Configuring Stage-2 Initial Configuration
Modifying a Device Template Description
Deleting a Device Template
Managing Software Images
Device Images Overview
About the Device Images Page
Deploying Device Images to Devices
Uploading a Device Image
Deleting Device Images
Configuration
Configuring Network Services
Network Services Overview
About the Network Services Page
About the Service Overview Page
About the Service Instances Page
Configuring VNF Properties
Allocating a Service to Tenants
Removing a Service from Tenants
Viewing a Service Configuration
vSRX VNF Configuration Settings
LxCIPtable VNF Configuration Settings
Cisco CSR-1000v VNF Configuration Settings
Riverbed Steelhead VNF Configuration Settings
Managing a Single Service
Configuring Application SLA Profiles
Application Quality of Experience (AppQoE) Overview
About the Application Traffic Type Profiles Page
Creating Traffic Type Profiles
Editing and Deleting Traffic Type Profiles
Editing Traffic Type Profiles
Deleting Traffic Type Profiles
SLA Profiles and SD-WAN Policies Overview
Local Breakout Overview
About the Application SLA Profiles Page
Creating SLA Profiles
Editing and Deleting SLA Profiles
Editing an SLA Profile
Deleting SLA Profiles
Configuring Application Signatures
Application Signatures Overview
About the Application Signatures Page
Creating Application Signature Groups
Editing, Cloning, and Deleting Application Signature Groups
Editing Application Signature Groups
Cloning Application Signature Groups
Deleting Application Signature Groups
Tenants
Managing Tenants
Tenant Overview
Full Mesh Topology Overview
About the Tenants Page
Adding a Single Tenant
Editing Tenant Information
Importing Data for Multiple Tenants
Creating a Tenant Data File
Importing Tenant Data
Allocating Network Services to a Tenant
Viewing the History of Imported Tenant Data
Viewing the History of Deleted Tenant Data
Administration
Configuring MSP Users
Role-Based Access Control Overview
About the Service Provider Users Page
Adding Service Provider Users
Editing and Deleting Service Provider Users
Editing Service Provider Users
Deleting Service Provider Users
Configuring Authentication
Authentication Methods Overview
About the Authentication Page
Editing the Authentication Method
Configuring a Single Sign-On Server
Editing and Deleting SSO Servers
Editing SSO Server Configuration
Delete SSO Server Configurations
Configuring SMTP Settings
Configuring Licenses
About the License Files Page
Uploading a License File
Editing and Deleting Licenses
Editing a License Entry
Deleting a License
Pushing a License to Devices
Customizing the Unified Portal
Personalizing the Unified Administration and Customer Portal
Managing Signature Database
Signature Database Overview
About the Active Database Page
Downloading a Signature Database
Download Locations for Signature Database
Installing Signatures
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