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Viewing a Service

 

Use this procedure to view transport, optical, and Ethernet services.

  1. Click the Services icon in the left sidebar.

    The services table is displayed. For example:

    By default, the services are sorted by Layer.

    Note

    The services table is live, meaning that alarms and states are updated in the table as changes occur. However, changes from new, modified, or deleted services are not reflected in the table until you exit and reenter this window.

  2. To sort, filter, copy, print, or save table entries, see Working with tables.
  3. To see any outstanding alarms that affect a service, click on the alarms count in the Alarms column for the service that you want to see.

    The active alarms table is displayed. To return to the services table, use the browser back button.

  4. To see a visual representation of a service, click within the row of the desired service.

    A visual representation of the service appears above the services table, centered and sized in the window to show the full service. For example:

    This example shows a transponding service between a couple of network elements. The endpoints are down, as indicated by the red endpoint icons. The link between the two network elements is also down. This link is logical, meaning that it is running over a lower layer service.

    Note

    This view is a snapshot and is not updated automatically when changes to the service occur. Use the standard browser page reload/refresh button to see the latest service view.

    Note

    When viewing an Ethernet service with more than two endpoints, an Endpoints button appears to allow you to select the two endpoints to view. See Ethernet Service Visualization for more information.

  5. To move the service representation to a different part of the window, click and drag the service representation.
  6. To zoom in or out, use the mouse scroll wheel.
  7. If needed, click to auto-center and auto-zoom the image in the window.

    This is useful if you have resized the window, or moved or zoomed the image and you want to quickly return it to its original appearance.

  8. To see additional details, hover over an endpoint, network element, or link.

    A tooltip with additional information appears. For example:

  9. Expand on the logical link to see the lower layer service.

    The lower layer service appears. For example:

    The lower layer service is an optical service, which is currently up and running. By hovering over various icons, you should be able to get enough information to determine the path that this service takes across the network.