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Installing the PSM Client Using the Wizard


Use this procedure to install the PSM client on Windows (32-bit or 64-bit), Linux, or MAC OS X. A user must have administrator privileges to install the PSM client, but does not need administrator privileges to run the client.

  • See PSM Client Requirements.

  • On Linux, ensure the package libgnome2.0 is installed. This package is required even if you are not running a Gnome desktop.

  • On MAC OS X, ensure you can install applications from all sources. Go to System Preferences >Security & Privacy and select the General tab. Set Allow applications downloaded from: to Anywhere. You might have to unlock the Security & Privacy window to make the change.

  1. The PSM client wizard installer consists of a file for each operating system. The installer is included in the installation DVD, and can also be downloaded directly from the PSM server. In your web browser, go to https://<server>:9998/client, where <server> is the IP address of the workstation on which PSM server is installed. For example:

    Enter your username and password if prompted.

    The installer files are as follows:

    • Windows - psmclient-xxx-windows.exe

    • OS X - psmclient-xxx-macosx.tgz

    • Linux -

    where xxx is the release number.

  2. Click the appropriate PSM client installer and save it to the local machine.
  3. Launch and run the installer. If a user account control dialog appears, click to allow the installer to run.

    The client installer splash screen is displayed.


    In certain versions of MAC OS X, if you use a non-Safari browser (for example, Chrome or Firefox) to unpack the archive, this step might fail with an "Unable to unarchive psmclient-xxx-macosx.tgz into Downloads" error message. If you encounter this error, use Safari to launch the installer, or open a terminal shell and manually uncompress and unarchive the installer files: