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    Launching the PSM Client

    Use this procedure to launch the PSM client on Windows (32-bit or 64-bit), Linux, or OS X.

    1. Launch the PSM client executable file as follows:

      If the client was set up using the wizard, either double click the PSM client icon on the desktop, or choose Start>PSM Client <xxx>, where <xxx> is the release number of the client you want to launch.

      If the client was set up manually,

      • Windows: navigate to the <installation_folder>\bin folder and double-click the psmclient.exe file
      • OS X or Linux: open a terminal window, navigate to the PSM client installation directory and launch from the command line: bin/psmclient.

      The PSM installation starts by displaying the splash screen.

      The PSM then displays the login screen.

    2. Enter the IP address for the server and your username and password.
    3. Click Login.

      After successful login, the PSM client navigation window is displayed. The following screen shows a client connected to a newly installed server with no pre-discovered network elements.

      A "Connected to Server" indication is displayed in the lower right corner of the window. If connectivity to the server is lost, this changes to a "Connection to Server Lost" indication.

      Note: Depending on the frequency with which the client and server check the path, it might take several minutes for a loss of connectivity to be detected and displayed.

      If Juniper Networks has updated the utility software, you might see the following dialog in certain situations:

      The utility software is the software defined in Tools >Options >Utilities. Choose:

      • Overwrite if you have not changed any of the Type or Version Default settings. Choosing this option only overwrites the Default settings, and does not affect or overwrite the Type or Version-specific settings.
      • Not Now if you have changed the Default settings and you want to save them before you overwrite them. To save the current Default settings, select Tools >Options >Utilities and click Export to save the settings (including the Default settings) to a zipped file. The Default settings can be found in config\Preferences\com\btisystems\pronx\ems\client\ in the exported file. After you save the Default settings, re-launch the PSM client and choose Overwrite in the dialog.
      • Skip Versions only if instructed to do so by Juniper Networks Support.

      For more information on utilities, see the proNX Service Manager User Guide.

    This procedure is complete.

    Modified: 2016-12-11