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ScmNmiDown

 

Table 1: Alarm Details

Parameter

Description

Code

scmNmiDown

Description/Cause

System Controller Module (SCM) Interface Down: One of the SCMs in a dual-CMM system cannot connect to the management IP network.

Entities Affected

Management modules (see respective table below).

Possible Causes

  • The connection between the management interface and the network gateway is not intact.

  • The network gateway is configured to block ARP packets with no source IP address (source IP address is 0.0.0.0), and a static IP address is not provisioned on the SCM.

Default Severity

Major

Service Affecting

Yes (true).

Alarm Clearing

See Clearing an ScmNmiDown alarm.

Related Fault Hierarchy

Table 2: Management Modules

Entity Name

 

Fault Indicator

Module

Indicator

Status

cmm:<chassis>/<slot>

CMM

See BTI7800 Series Module and BIC LED Behavior.

Clearing an ScmNmiDown Alarm

Note

Follow all applicable safety requirements as described in the BTI7800 Series Hardware Overview and Installation Guide.

  1. Do one of the following:
    • If the network gateway is configured to block ARP packets with no specified source IP address, go to 2.

    • If the network gateway is not configured to block ARP packets with no specified source IP address, go to 3.

  2. Use the conditions CLI command to disable the reporting of this alarm, and then go to 4. For information about the conditions command, see the BTI7800 Series Command Line Reference Guide.
  3. Provision a static management IP address on the affected CMM. For information, see the BTI7800 Series Software Configuration Guide.
  4. Check for alarms on the CMM.
    • If the alarm clears, you have completed this procedure.

    • If the alarm does not clear, contact your next level of support.