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FirmUpgrdFail

 

Table 1: Alarm Details

Parameter

Description

Code

firmUpgrdFail

Description/Cause

Firmware Upgrade Failed:

  • A shelf management (SHMM) firmware upgrade (manual or automatic) has failed.

  • A manual re-timer firmware upgrade has failed.

Entities Affected

  • Management modules

  • UFM6 dual-mode ports

See respective tables below.

Default Severity

Major

Service Affecting

No (false)

Alarm Clearing

See Clearing a FirmUpgrdFail alarm.

Related Fault Hierarchy

Table 2: Management Modules

Entity Name

 

Fault Indicator

Module

Indicator

Status

cmm:<chassis>/<slot>

CMM

See BTI7800 Series Module and BIC LED Behavior.

Table 3: UFM6 Dual-Mode Ports

Entity Name

 

Fault Indicator

Module

Indicator

Status

ufm:<chassis>/<slot>/1/[1|2|6|7]

UFM6

See BTI7800 Series Module and BIC LED Behavior.

Clearing a FirmUpgrdFail Alarm

  1. Reattempt the firmware upgrade. For information, see the BTI7800 Series Software Configuration Guide.
  2. Check for alarms on the CMM.
    • If the alarm has cleared, you have completed this procedure.

    • If the alarm does not clear, contact your next level of support.