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    ScmNmiDown

    Table 1: Alarm Details

    Parameter

    Description

    Code

    scmNmiDown

    Description/Cause

    System Controller Module (SCM) Interface Down: One of the SCMs in a dual-CMM system cannot connect to the management IP network.

    Entities Affected

    Management modules (see respective table below).

    Possible Causes

    • The connection between the management interface and the network gateway is not intact.
    • The network gateway is configured to block ARP packets with no source IP address (source IP address is 0.0.0.0), and a static IP address is not provisioned on the SCM.

    Default Severity

    Major

    Service Affecting

    Yes (true).

    Alarm Clearing

    See Clearing an ScmNmiDown alarm.

    Related Fault Hierarchy

    Table 2: Management Modules

    Entity Name

     

    Fault Indicator

    Module

    Indicator

    Status

    cmm:<chassis>/<slot>

    CMM

    See BTI7800 Series Module and BIC LED Behavior.

    Clearing an ScmNmiDown Alarm

    Note: Follow all applicable safety requirements as described in the BTI7800 Series Hardware Overview and Installation Guide.

    1. Do one of the following:
      • If the network gateway is configured to block ARP packets with no specified source IP address, go to 2.
      • If the network gateway is not configured to block ARP packets with no specified source IP address, go to 3.
    2. Use the conditions CLI command to disable the reporting of this alarm, and then go to 4. For information about the conditions command, see the BTI7800 Series Command Line Reference Guide.
    3. Provision a static management IP address on the affected CMM. For information, see the BTI7800 Series Software Configuration Guide.
    4. Check for alarms on the CMM.
      • If the alarm clears, you have completed this procedure.
      • If the alarm does not clear, contact your next level of support.

    Modified: 2017-04-25