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无线 SLE

开始使用服务级别预期 (SLE) 可视化无线网络的数据。

无线 SLE 视频概述

观看此简短视频,快速了解无线 SLE。

So let's dive into it. Our core functionality for the network management platform is around user service level expectations. So every user, every minute we collect the data to answer the simple question, are users able to connect and are they having a good experience? So what you see here is the site level, this is our global headquarters here in Sunnyvale, the entire site's wireless experience.

So we could take this one level up and essentially show you where all the sites around the world from their service level expectations are doing. And you could take this one step further on understanding the successful connect experience and see which sites are having certain issues. You can understand coverage, roaming.

We've introduced some really cool roaming metrics this year around signal quality and stability of roams, all this kind of stuff. This is on the wireless side. This is the org level service level expectation view that we talk about.

Now, the next core function for our platform is around understanding the experience and taking it down and saying, who all are impacted? And once you know which devices are impacted, being able to go into an individual device. Here, I've zoomed in to a specific device and that specific device, we're showing you now service levels for that individual device. Every device, every minute, we have the data and being able to zoom in to a certain time and say,why was that device not having a good experience? Aha, it's DNS failure.

The device wasn't having good roaming experience. Aha, it's signal quality. Every user, every minute, service levels.

Then you can go in and say, okay, I want to understand this particular device and go into that individual device's experience and see what are the specific signals? What are the specific failures we see for this device? And there's lots and lots of DNS failure for this particular device. Being able to get to that kind of level and specificity of detail with just a couple of clicks, that's the power of the MIST dashboard at a operations level, at a configuration level as well.

您要做什么?

Mist服务级别预期 (SLE) 可帮助您了解用户的无线网络体验。瞻博网络接入点收集有关每个用户无线体验的关键数据,将其上传到云端,然后Juniper Mist门户将数据规范化为用户分钟指标。然后,Juniper Mist门户应用机器学习创建有关成功连接、连接时间、无线吞吐量等的可衡量和可操作信息。通过各种Mist仪表板,您可以将这些信息可视化到整个组织、单个站点,甚至单个客户端。

表 1:首要任务

如果您想...

使用以下资源:

熟悉 SLE 和 SLE 仪表板。

了解如何使用仪表板视图、时间段、阈值等功能放大有问题的区域。

服务级别预期 (SLE)

简要了解无线 SLE。

无线 SLE 仪表板

调查适用于您的无线网络的特定 SLE。 目录中的无线 SLE 主题

使用 SLE 排除无线问题。

使用 SLE 进行故障排除

您可以通过从主菜单中选择 监控> 服务级别 ,在Juniper Mist仪表板中查看特定于无线客户端体验的 SLE。Juniper Mist跟踪无线客户端体验的七个 SLE。以下是每个项目的摘要。

  • 连接时间 SLE — 显示成功连接(初始连接、漫游连接和持续连接)与设置阈值相比的百分比。
  • 无线成功连接 SLE — 显示成功完成的连接(初始、漫游和持续)的百分比。
  • 无线覆盖范围 SLE — 显示从无线客户端接收的信号强度超过设置阈值的时间百分比。
  • 漫游 SLE — 显示与设置阈值相比的成功漫游百分比。
  • 无线吞吐量 SLE — 显示无线客户端可用吞吐量大于设置阈值的时间百分比。
  • 无线容量 SLE — 显示可用射频频道的容量超过设置阈值的时间百分比。
  • 接入点运行状况 SLE — 显示接入点在不断开与云的连接或重新启动的情况下运行的时间百分比。它还包括子分类器、延迟、抖动和隧道。