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配置警报和电子邮件通知

启用要在“警报”仪表板上查看的警报。(可选)为要密切监视的问题启用电子邮件通知。

视频概览

此视频概述了配置警报的过程。

The one thing I wanted to show is the alert framework. We get asked a lot in terms of, hey, what can we do in terms of the different alerts that the system is looking at? So you can see here I have my information turned off. I'm going to turn that on.

But real quickly, I wanted to go through, we have this alert framework. And you can look at alerts based on a per site basis. You can look at alerts based on an entire organization.

You can look at alerts just like if you want to get granular on client insight capabilities, the network rewind stuff. So we do the same thing with alerts. You can look at alerts for today. You can look at them for the last 60 minutes. You can do custom dates and ranges and things like that to see what's been going on if something gets reported. Or you just want to look at the current status from an alert perspective.

You can go through, and you can actually sort on different alert types. So if I wanted to just click on security, for example, now I'm looking at the security alerts. I can look at any type. And then I can actually turn them off. So if I didn't want to look at informational alerts, I just click on that box and turn them off. OK, so just that's a quick at-a-glance alerts.

Now, how do you configure these things? What types of alerts are in there? So if you go over here and click on alert configuration, I'll click on this. So what you can do is that you can set up different alert templates. You can set it up for an entire organization.

You can set it up for an individual site. And you can actually mix them. So maybe you wanted to have specific alerts for an entire organization that you have out there. But for a specific site or specific sites, maybe you wanted to get some additional learning information out there for different reasons. So you actually have the ability to do that. So right now, you can see here that this applies to scope, for example, my entire organization.

If I wanted to do a particular site, I can do that, click plus, and then add a site to this if that's something I wanted to do. The other thing that you can do is over here, I can click on this button. And what it would do is that it would actually clone or provide a copy of this current template.

You can rename that and configure it and then apply it to something else if that's something that you wanted to do. So you can actually clone templates as well. The other thing that you could do is, what it will do is that it will send alerts, send these alerts to the admins of the organization. Or you can actually say, just send it to the site admins. And then you could actually add additional recipients. So maybe you have folks on the security team, for example.

So you wanted to set up a template that was specific to security alerts. And when those security alerts got triggered, for example, like a rogue AP, maybe you want to send an email to somebody on the security team. That's just an example of something that you could do.

So if you look at the alert types, we have these, they're kind of segmented into a few different categories. You have the infrastructure side where if devices are online or offline, you can actually enable an alert. There's kind of two columns here. You can enable the alert, it will show up in the dashboard. And then you could also click on this box to send an email notification. So you can configure it that way as well.

And then if you scroll down in here, you got the infrastructure alerts, you got Marvis alerts. I'll show you what a non-compliant AP is as well. You got different, like all the stuff that's available from a Marvis actions perspective.

AP is authentication, DHCP, DNS, switches, gateways, things like that. If there's stuff going on with those devices, you could actually have alerts configured to be sent on those. And then on the security side, maybe you want to know, hey, if a rogue AP pops up, I want to make sure I have an alert.

And then I want to send an email to someone in IT or security or both that I have that. So I encourage you all to kind of go in here and check out all the different alert types that we have and what you can actually set this thing up to alert on. Okay, so that's alerts.

And just wanted to point that out. Like I said, I encourage you all to go in there, check it out, play with it, test it, do all that fun stuff and see how it works for you.

配置

要配置警报,请执行以下作:

  1. 从左侧菜单中,选择“监视>警报”。
  2. 在“警报”页面右上角,单击“警报配置”按钮。
    Location of the Alerts Configuration Button on the Alerts Page

    配置页分为多个部分,可在其中设置范围、标识警报通知的收件人(可选)以及启用要监视的警报。

    Options for Alert Configuration
  3. “适用于范围”下,选择以下选项之一:
    • 整个组织 - 为整个组织配置警报。

    • 站点 - 为要以不同于组织其他部分的方式监控的站点配置警报。单击加号以选择一个站点。

  4. (可选)在“电子邮件收件人设置”下,为您启用的任何电子邮件通知设置电子邮件通讯组列表。
    注意:在这里,您将识别 收件人。在“警报类型”部分中,你将为要通过电子邮件监视的警报启用 通知

    产品选项包括:

    • 致组织管理员 - 选择此选项可包括其权限允许访问整个组织的所有管理员。

    • 致站点管理员 - 选择此选项可仅包括对范围部分中指定的站点具有访问权限的管理员。

    • 致其他电子邮件收件人 - 选择此选项可指定没有Juniper Mist管理员帐户但需要监控警报的人员。要输入多个电子邮件地址,请用逗号分隔。

  5. “警报类型”部分中,为要监视的事件启用仪表板警报和电子邮件通知。

    有关各种警报的信息,请参阅 Juniper Mist警报类型

    对于每种类型的警报,您都可以选择以下选项:

    • 启用警报 - 将此警报包含在警报仪表板上。(您可以通过从Juniper Mist门户的左侧菜单中选择 Montior > Alerts 来查看仪表板。

    • 启用电子邮件通知 - 向您在电子邮件收件人部分中指定的人员发送警报通知。

    提示:

    使用警报类型部分左侧的展开/折叠按钮,一次专注于一种类型的警报。例如,仅展开“安全性”并折叠其他警报类型,如下所示。

    Location of the Expand/Collapse Buttons in the Alert Types Section of the Screen

  6. 如果启用了带有铅笔图标的警报,请单击该图标以配置设置。

    例如,单击“DNS 故障”的铅笔图标时,可以根据故障次数、受影响的客户端和持续时间设置阈值。

    Configurable Alert Example: DNS Failure
  7. 单击“警报配置”页面右上角的“保存”。