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配置警报和电子邮件通知

总结 启用要在“警报”仪表板上看到的警报。(可选)为要密切监视的问题启用电子邮件通知。

视频概述

此视频概述了配置警报的过程。

The one thing I wanted to show is the alert framework. We get asked a lot in terms of, hey, what can we do in terms of the different alerts that the system is looking at? So you can see here I have my information turned off. I'm going to turn that on.

But real quickly, I wanted to go through, we have this alert framework. And you can look at alerts based on a per site basis. You can look at alerts based on an entire organization.

You can look at alerts just like if you want to get granular on client insight capabilities, the network rewind stuff. So we do the same thing with alerts. You can look at alerts for today. You can look at them for the last 60 minutes. You can do custom dates and ranges and things like that to see what's been going on if something gets reported. Or you just want to look at the current status from an alert perspective.

You can go through, and you can actually sort on different alert types. So if I wanted to just click on security, for example, now I'm looking at the security alerts. I can look at any type. And then I can actually turn them off. So if I didn't want to look at informational alerts, I just click on that box and turn them off. OK, so just that's a quick at-a-glance alerts.

Now, how do you configure these things? What types of alerts are in there? So if you go over here and click on alert configuration, I'll click on this. So what you can do is that you can set up different alert templates. You can set it up for an entire organization.

You can set it up for an individual site. And you can actually mix them. So maybe you wanted to have specific alerts for an entire organization that you have out there. But for a specific site or specific sites, maybe you wanted to get some additional learning information out there for different reasons. So you actually have the ability to do that. So right now, you can see here that this applies to scope, for example, my entire organization.

If I wanted to do a particular site, I can do that, click plus, and then add a site to this if that's something I wanted to do. The other thing that you can do is over here, I can click on this button. And what it would do is that it would actually clone or provide a copy of this current template.

You can rename that and configure it and then apply it to something else if that's something that you wanted to do. So you can actually clone templates as well. The other thing that you could do is, what it will do is that it will send alerts, send these alerts to the admins of the organization. Or you can actually say, just send it to the site admins. And then you could actually add additional recipients. So maybe you have folks on the security team, for example.

So you wanted to set up a template that was specific to security alerts. And when those security alerts got triggered, for example, like a rogue AP, maybe you want to send an email to somebody on the security team. That's just an example of something that you could do.

So if you look at the alert types, we have these, they're kind of segmented into a few different categories. You have the infrastructure side where if devices are online or offline, you can actually enable an alert. There's kind of two columns here. You can enable the alert, it will show up in the dashboard. And then you could also click on this box to send an email notification. So you can configure it that way as well.

And then if you scroll down in here, you got the infrastructure alerts, you got Marvis alerts. I'll show you what a non-compliant AP is as well. You got different, like all the stuff that's available from a Marvis actions perspective.

AP is authentication, DHCP, DNS, switches, gateways, things like that. If there's stuff going on with those devices, you could actually have alerts configured to be sent on those. And then on the security side, maybe you want to know, hey, if a rogue AP pops up, I want to make sure I have an alert.

And then I want to send an email to someone in IT or security or both that I have that. So I encourage you all to kind of go in here and check out all the different alert types that we have and what you can actually set this thing up to alert on. Okay, so that's alerts.

And just wanted to point that out. Like I said, I encourage you all to go in there, check it out, play with it, test it, do all that fun stuff and see how it works for you.

程序

要配置警报:

  1. 从瞻博网络 Mist 门户的左侧菜单中,选择监控>警报
    Monitor Menu - Alerts Option
  2. 单击页面右上角附近的警报配置按钮。
    Location of the Alerts Configuration Button on the Alerts Page
  3. 在页面顶部,选择上下文和时间段。

    上下文可以是整个组织,也可以是单个站点。时间段有多种选项,例如过去 60 分钟、过去 7 天或日期范围。

    Setting the Context and Time on the Alerts Page
  4. 选择要在“警报”页上显示的范围、电子邮件通知设置(可选)和警报。
    Options for Alert Configuration
    1. 选择范围。
      • 整个组织 - 单击此按钮可为整个组织配置警报。

      • 站点 - 单击此按钮可为要监控与组织不同的一个或多个站点配置警报。若要标识站点,请单击“ 站点 ”按钮,然后单击加号,然后单击一个站点。根据需要重复此操作,以将更多网站添加到列表中。

    2. (可选)为要密切监视的警报启用电子邮件通知。
      • “电子邮件收件人设置 ”部分中,确定要接收电子邮件通知的人员:

        • 致单位管理员 - 系统会向其权限允许访问整个单位的所有管理员发送通知。

        • 发送给网站管理员 - 系统会向权限允许访问您在范围部分中确定的网站的所有管理员发送通知。

        • 发送给其他电子邮件收件人 - 系统会将通知发送到您在此框中输入的所有电子邮件地址。如果您希望向没有瞻博网络 Mist 组织管理员帐户的人员发送通知,此选项非常有用。要输入多个电子邮件地址,请用逗号分隔。

      • “警报类型 ”部分,选中要为其发送电子邮件的警报的“ 发送电子邮件通知 ”复选框。有关各种警报的信息,请参阅 瞻博网络 Mist 警报类型

    3. “警报类型”部分,选中要在“警报”页上看到的警报的“启用警报”复选框。有关各种警报的信息,请参阅瞻博网络 Mist 警报类型
    4. 如果警报有铅笔图标,请单击它以配置设置。

      例如,单击“DNS 故障”的铅笔图标时,可以通过输入失败数和指定时间段内受影响的客户端数来设置警报阈值。在此示例中,如果服务器在 10 分钟内有 30 个故障或 20 个受影响的客户端,则会出现警报。

      Configurable Alert Example: DNS Failure
  5. 启用所有所需的警报和通知后,单击“警报配置”页面左上角的“保存”。