Press Releases
Juniper Networks Awarded 2008 SSPA STAR Award for Service Excellence in Mission Critical Support - Hardware
SUNNYVALE, Calif. -- October 29, 2008 -- Juniper Networks, Inc. (NASDAQ: JNPR), the leader in high-performance networking, today announced it has been awarded the 2008 STAR Award for Service Excellence in Mission Critical Support—Hardware from the Service & Support Professionals Association (SSPA), the largest and most influential association for technology service and support professionals.
Juniper Networks was recognized for providing technical support in mission-critical environments where "system up-time" is imperative, typically for enterprise customers. Technical support from these support organizations is a critical part of keeping customers up and running 24/7. Companies seeking this award underwent a rigorous evaluation process, with the winner selected by SSPA's Advisory Board members.
"The STAR Awards have become the industry standard in recognizing service and support organizations that demonstrate an ongoing high-level commitment to delivering world-class results. Juniper proved itself through very intense peer competition," said Stephen Smith, executive director, SSPA.
"We are honored to receive the 2008 SSPA STAR award," said Brad Kashani, senior vice president, Worldwide Customer Services, Juniper Networks. "This acknowledgement underscores Juniper's industry leadership and commitment to enabling a responsive and trusted environment for high-performance businesses."
Winners were honored at the "Winning Service Strategies in a Shifting Global Economy" conference, co-sponsored by the SSPA, The Association for Services Management International (AFSMI), and The Technology Professional Services Association (TPSA).
About the SSPA
As the industry's foremost professionals association, the Service & Support Professionals Association (SSPA) is a key resource for the information and best practices needed to make better business decisions. It brings together the best minds from across the industry spectrum—from established companies with successful track records to the pioneering newcomers with out-of-the-box ideas. The SSPA also partners with thought leaders such as J.D. Power and Associates and the Wharton School to create programs that benefit the industry. The SSPA is a member of a global network of associations that includes the Technology Professional Services Association (TPSA) and the Association for Services Management International (AFSMI). For more information, visit www.thesspa.com.
About Juniper Network
Juniper Networks, Inc. is the leader in high-performance networking. Juniper offers a high-performance network infrastructure that creates a responsive and trusted environment for accelerating the deployment of services and applications over a single network. This fuels high-performance businesses. Additional information can be found at www.juniper.net.
Juniper Networks, JUNOS, and the Juniper Networks logo are registered trademarks of Juniper Networks, Inc. in the United States and other countries. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.
