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Creating a Reaction Policy

To create a reaction policy, follow these steps:

  1. From My AIM Home, Incident Manager, Reaction Policies, Organizations, Incident Detail page, Device Group page, or Proxy Device Group page, click Create Policy.

    The Reaction Policy page appears.

    Image S001281.gif
  2. Type a reaction policy name, then select a trigger. For more information about the Reaction Policy page, see Parameters for Creating a Reaction Policy.
  3. Type in the filter parameters. Different filters are supported for incident and intelligence trigger types. The available filters change when you select the trigger type. If an incident trigger type is selected, see Parameters for Creating a Reaction Policy for more information. If an intelligence trigger type is selected, see Intelligence Trigger Type Reaction Policy Filter Parameters for more information.
  4. Fill in the fields for the action you want AIM to take when the reaction policy criteria are met. For more information, see Parameters for Creating a Reaction Policy.
  5. Click Save Settings at the top of the Reaction Policy page. For more information on the Save Settings command button, see Actions for Creating a Reaction Policy. The Reaction Policies table appears with the new reaction policy. Image s001246.gif

    For more information on the Reaction Policy table, see Reaction Policies Table Command Button Descriptions and Reaction Policies Table Column Descriptions.

Create Reaction Policy Page Descriptions

Actions for Creating a Reaction Policy

Table 93 describes the Reaction Policy page actions.

Table 93: Create Reaction Policy Page Button Descriptions

Name

Description

Privilege Required

Enabled/Disabled

Results

Save Settings

Saves the settings for the policy being created or modified.

Reaction Policy

Always Enabled

Navigates user to the previous page the user was on.

Parameters for Creating a Reaction Policy

Table 94 describes the parameters for creating a Reaction Policy.

Table 94: Create Reaction Policy Page Field Descriptions

Column

Description

Privilege Required to Modify

Range/Length

Default

Name

Name of policy, which must be unique within all the policies owned by the same user

Reaction Policy

32 characters

N/A

Trigger Type

Specifies the type of trigger required for this policy to be applied. The fields in the filter table dynamically change according to which filters the trigger type selected supports.

Reaction Policy

New Incident Detected, Incident Reported to Juniper, JTAC Case ID Assigned, JTAC Case Updated, New Intelligence Update Received

N/A

Filters:

Priority

Matches priority of incident

Reaction Policy

256 characters

Blank

Device Name

Matches name of the device the incident occurred on

Reaction Policy

256 characters

Blank

Serial Number

Matches serial number of the device the incident occurred on, the serial number specified in the intelligence message

Reaction Policy

256 characters

Blank

Has the words

Matches the specified words against any of the fields in the incident or the intelligence update

Reaction Policy

256 characters

Blank

Doesn't have

Makes sure the specified words are not in any of the fields of the incident or the intelligence update

Reaction Policy

256 characters

Blank

Actions:

Send Email to

List of e-mail addresses that receive an e-mail message if the policy is triggered and passes the specified filter. E-mail addresses should be separated by commas.

Reaction Policy

65535 characters

Blank

Send Text Message to

List of e-mail addresses that receive a text message if the policy is triggered and passes the specified filter. E-mail addresses should be separated by commas. (E-mail addresses are used to send the text message.)

Reaction Policy

65535 characters

Blank

Send Traps to

The table contains a list of all the trap destinations defined in the application. An SNMP trap will be sent to the destinations that are selected if the policy is triggered and passes the specified filter.

Reaction Policy

N/A

N/A

Intelligence Trigger Type Reaction Policy Filter Parameters

Table 95 describes the parameters for the filters table when Intelligence Trigger Type is selected.

Table 95: Intelligence Trigger Type Reaction Policy Filter Parameters

Column

Description

Privilege Required to Modify

Range/Length

Results

Intelligence Update Type

Matches against type of intelligence message

Reaction Policy

256 characters

Blank

Products Affected

Matches against field in alert intelligence messages

Reaction Policy

256 characters

Blank

Platform Type

Matches against Platforms Affected field in alert intelligence messages or against platform type field in information intelligence messages

Reaction Policy

256 characters

Blank

Keywords

Matches against Keyword field in information intelligence messages

Reaction Policy

256 characters

Blank

Serial Number

Matches serial number of the device the incident occurred on or the serial number specified in the intelligence message

Reaction Policy

256 characters

Blank

Software Version

Matches against software version field in the information intelligence messages

Reaction Policy

256 characters

Blank

Hardware Version

Matches against hardware version field in the information intelligence messages

Reaction Policy

256 characters

Blank

Devices Impacted

Drop-down component indicating if the filter is enabled or disabled.

Reaction Policy

Enabled, Disabled

Disabled

Has the words

Matches the specified words against any of the fields in the incident or the intelligence update

Reaction Policy

256 characters

Blank

Doesn't Have

Makes sure the specified words are not in any of the fields of the incident or the intelligence update

Reaction Policy

256 characters

Blank

Reaction Policies Table Description

Reaction Policies Table Command Button Descriptions

Table 96 describes the Reaction Policies table command buttons.

Table 96: Reaction Policy Table Command Button Descriptions

Element Name

Description

Privilege Required

Enabled/Disabled

Results

Create Policy

Creates a new policy

Reaction Policy

Enabled if privilege

Openscreate reaction policy page

Enable

Enables any selected policies

Reaction Policy

Enabled if privilege and one or more products selected

Status of selected policies is changed to Enabled

Disable

Disables any selected policies

Reaction Policy

Enabled if privilege and one or more products selected

Status of selected policies is changed to Disabled

Delete

Deletes the selected policies

Reaction Policy

Enabled if privilege and one or more products selected

Removes the selected policies from the table

Reaction Policies Table Column Descriptions

Table 97 describes the columns in the Reaction Policies table.

Table 97: Reaction Policies Table Column Descriptions

Element Name

Description

Privilege Required to Modify

Range/Length

Default

Name

Name of policy that must be unique within all policies owned by the same user.

Hyperlink requires Reaction Policy privilege

32 characters

N/A

Owner

User that created the reaction policy.

N/A

N/A

N/A

Status

Indicates whether the reaction policy is running.

N/A

Enabled or Disabled

N/A

Trigger Type

Specifies the type of trigger required for the reaction policy to be applied.

N/A

New Incident Detected, Incident Reported to Juniper, JTAC Case ID Assigned, JTAC Case Updated, New Intelligence Update Received

N/A

Filter

Specifies the filter that must be passed for this reaction policy.

N/A

See Table 94.

N/A

Action

Specifies the action taken if this reaction policy is triggered and the filter has passed.

N/A

 SeeTable 94.

N/A


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