AIS Configuration

Q. How do I activate AIS in a direct-customer engagement model?

To activate AIS licensing in AIM, follow these steps:

1. Log in to Juniper Networks Customer Support Center (CSC) Web application at https://www.juniper.net/SerialNumberEntitlementSearch/SerialNumberEntitlementAction.do, and verify your AIS product and service contracts.
2. Log in to the Juniper Networks License Management System (LMS) at https://www.juniper.net/lcrs/license.do. The Manage Product Licenses page appears.
3. On the Generate Licenses tab, select Advanced Insight Solution (AIS) Family from the drop-down list box, and click GO. The Generate Licenses — AIS Products page appears.
4. Enter the AIS software serial number, AIM install ID, and AIS authorization code.
   • AIS Software Serial Number: Found in the Juniper Software Serial Number Certificate e-mailed to you with the purchase of the base software SKU, for example, AIM-BASE-SW.
   • Install ID: A 32-character code found in the AIM Settings > License Management page. The Install ID will automatically be entered by the system if a license key was generated previously against the Software Serial Number Authorization Code.
   • Software Serial Number Authorization Code: A one-time-use code found in the Juniper Authorization Code Certificate e-mailed to you.
5. Click Generate. This action generates the AIS license key file. You receive an e-mail with the AIS license key file attached.
6. Copy the AIS license key file to the root AIM install directory on the AIM operating system.
7. Rename the license file aim_license.
8. Log in to AIM as an admin user.
9. In AIM, click the Settings tab, then click License Management in the navigation area. The License Management page appears.

10. On the License Management page, click Load License File. The license file is imported into AIM. This action activates the features the license supports.

    Licensing is dynamic. Whenever you add or replace a new AIM license, the functionality it enables is available immediately. You do not have to restart AIM.

For a more detailed explanation, see the Activating Advanced Insight Solutions chapter from the Advanced Insight Solutions Guide.

Q. How do I activate AIS in a partner-deployed engagement model?

To activate the end-user AIS product, the partner must follow these steps:

1. The partner sends AIM to the end customer.
2. The end customer installs AIM.
3. The end customer requests AIS services from the partner and provides the AIM install ID.
4. The partner requests an end-user license from Juniper Networks.
5. The partner, with AIM administrative privileges creates a new Proxy device group that is contained by a currently defined AIM organization in Settings > Organizations using the following settings:
   • Alias
   • Customer username (up to 128–character username for communication between the end-user and partner AIMs)
   • Customer password (up to 32–character password for communication between the end-user and partner AIMs)

     Note: This ID is only relevant for the connectivity between the AIMs. It does not determine your login details on the UNIX host or AIM.

   • Archive location for depositing customer JMBs
6. On the Organizations Credentials page, click Save Credentials.
7. The partner provides the end customer with the following:
   • Name—An alias used to create a proxy device group.
   • User name—A name used to create a proxy device group.
   • User password—A password used to create a proxy device group.
   • AIS license key license file—The aim_licensefile

Q. How do I activate AIS in a partner end-customer engagement model?

To activate AIS, you must follow these steps:

1. Request AIS service from your partner.

   The partner sends you the following information:

   • AIM software
   • Partner controller URL for AIM
   • Name
   • User name
   • User password
   • AIS license key license file (aim_license)
2. Install and start AIM.
3. Send the AIM install ID to the partner.
4. Log in to AIM using the default username and password (admin/aimadmin) credentials.
5. Copy the aim_license license file to the root AIM install directory (for example/opt/aim).
6. In AIM, navigate to Settings > License Management and click Load License File.
7. In AIM, navigate to Setting > Organizations to add a new organization using the information from the partner.
8. Import the aim_license file.
9. In AIM, navigate to Settings > General Settings and add the partner's URL.

   On the Organizations page, click Save Credentials. This action validates the organization credentials at the partner controller. For more information about creating organizations, see the Configuring AIM Organizations and Device Groups chapter in Advanced Insight Solutions Guide.

Q. Is it necessary to install the default Web and database server packages?

No, AIS uses its own copy of JBOSS and MYSQL. Hence, there is no need to install other packages.

Q. How do I verify that AIS is working?

You know that AIS is working if:

• All services are running (use the allservices check command)
• You can log in to AIM.
• All test connections are successful to JSS, between AIMs, and to test archive locations.
• A JMB is copied successfully to the AIM server, after being processed and copied to the processedjmbs directory, and is made available in AIM.

To test device and AIM connectivity:

• Connect to the AIM server in the archive location directory (for example, ls -l/opt/archives for *.xml JMB files. These files verify successful connectivity.
• In AIM Intelligence Manager, look for information JMBs by choosing the Information JMBs tab from the Intelligence Manager. Click View Detail to see device configuration details.

You can use the Test Connection to Juniper button in the AIM UI (Organizations page), to check your connection. The result of the test connection to JSS (success or failure) is displayed for each of the selected Organizations in the Test Results column.