The design, setup, and implementation of the AIS system depends upon the existence of the following personnel and roles in the network operations center (NOC):
The JUNOScope software administrator is responsible for the installation, operation, and maintenance of the JUNOScope software and server. The JUNOScope software administrator is an IT personnel in the NOC responsible for the support of UNIX or Linux applications in both trial and production environments. The JUNOScope software administrator is responsible for:
The AIS Administrator is a member of the IT group within the NOC, and is responsible for the support of UNIX or Linux applications in both trial and production environments. The AIS administrator is responsible for the following AIS tasks:
The AIM administrator is an IT application support person who has AIM Admin Settings privileges in AIM. The AIM administrator is responsible for AIM configuration including:
The AIM user is responsible for monitoring problem and intelligence events from devices and intelligence messages from JSS and submitting cases to JSS for resolution. Users are able to view only incidents and intelligence messages to which they have appropriate permissions. Permissions are based on the user group(s) to which users are assigned and the association of those user groups to specified device groups. AIM users have access to organizations and the devices contained in them based on their user group and device group associations. For more information about AIM user privileges, see AIM User Privileges.