Objectives

This guide provides a reference for you to install, set up, and use the Advanced Insight Solutions (AIS) product. AIS is a Juniper Networks product that provides reactive and proactive support for Juniper Networks routing platforms (devices) in customer networks that have been configured for and are running Advanced Insight Scripts (AI-Scripts), which are specialized JUNOS event scripts.

AIS consists of several major elements:

• The Juniper Data Collector that collects data from Juniper Networks devices not capable of running AI-Scripts, such as M-series, T-series, and J-series devices. The Juniper Data Collector also collects data from E-Series devices running JUNOSe, and certain Netscreen Firewall/VPN devices running ScreenOS. The Juniper Data Collector collects data from archive locations on a periodic basis for proactive monitoring in Advanced Insight Manager. (For more details about specific E-Series and Netscreen Firewall/VPN devices supported, see the Advanced Insight Solutions Release Notes.
• AI-Scripts that are configured to run on Juniper Networks devices running JUNOS 9.0 or later. AI-Scripts detect incident and intelligence information and send it to archive locations for reactive and proactive monitoring in Advanced Insight Manager.
• The Advanced Insight Manager (AIM) application collects incident and intelligence information from archive locations and provides a single control point to manage information flow and to receive incident resolution and intelligence updates.
• Juniper Support Systems (JSS) receives incident case requests from AIM and sends intelligence updates based on intelligence information from devices, specialized tools, and engineering expertise.

  Note: This guide documents Release 1.2 of the Advanced Insight Solutions product. For additional information about AIS—either corrections to or information that might have been omitted from this guide—see the Advanced Insight Solutions Release Notes at http://www.juniper.net/techpubs/.