Associating Registered Alerts to an Organization

JSS Alerts that you register for using http://www.juniper.net/alerts/ can be associated with an Organization. The alerts you register for are selected in the Alert Registration table. You can ensure that the requested alerts are selected to associate them with the current organization.

The JSS Alert system allows customers to go the JSS support Web site and register for specific types of alerts to be e-mailed to them.

When you register for alerts in AIM, you receive the same information. The difference is instead of receiving the information in e-mail messages, alert messages are received by AIM and displayed in Intelligence Manager. This action provides you one central place to receive alerts and assign alerts to AIM users.

When you click Scan for Impact on an Alert Detail page, you see which devices in the network are impacted by the information received. See Scanning Intelligence Messages for Impact.

When you navigate to the AIM Organization Detail page, the alerts available to register for are retrieved from JSS and are displayed in the Alert Registration table. Those alerts that are checked in the table indicate the ones the organization is already registered to receive. Once you specify the alerts to register for, the Save Changes button registers those alerts with JSS for that Organization.

To associate registered alerts, follow these steps:

1. Click Settings > Organizations. The Organizations table appears.

   

2. Click the name of the organization to register alerts. This action displays the Organization page.

   The Alert Registrations table displays the alerts available to register for that are retrieved from JSS. The alerts that the Organization is already registered to receive are checked in the table. See Alert Registration Table Description.

3. Select the alerts that you want to be registered with the Organization.
4. Click Save Changes to register the specified alerts with JSS.

Alert Registration Table Description

Table 45 defines the Alert Registrations table command buttons.

Table 45: Alert Registration Table Command Button Descriptions

Table 46 defines the Alert Registration table fields.

Table 46: Alert Registration Table Field Descriptions

Alerts and Information Message Flow Passing to the End User

This section describes the interaction between the partner and end user when alerts and intelligence message are sent from JSS.

• Partner Controller Alert and Informational Messages Passing to the End User
• End User

Partner Controller Alert and Informational Messages Passing to the End User

1. The partner registers for Juniper Networks alerts. See Associating Registered Alerts to an Organization
2. The partner receives alerts and informational messages from JSS.
3. The partner with AIM admin privileges determines which end users to send Juniper Networks alerts and informational messages.
   1. The partner can perform scan for impact to determine which end user Juniper Networks alerts and informational messages impact.
   2. The partner can send a message to each end user that is stored in the AIM database.
4. When the request to get an intelligence message update is received from the end user, the partner sends a response to the end user that includes any new alerts and informational messages.

End User

1. The end user's AIM periodically checks for Juniper Networks alerts and informational messages. The end user determines the interval for checking.
2. New alerts and informational messages are received and saved in the end user's AIM database.