Advanced Insight Solutions Overview

Advanced Insight Solutions (AIS) is a Juniper Networks product that provides reactive and proactive support for Juniper Networks devices operating in service provider and enterprise networks by:

• Automatically detecting events (incidents) and intelligence information
• Managing incidents to quick resolution by Juniper Support Systems (JSS) engineers and specialized tools
• Providing intelligence information updates to prevent incidents from occurring.

This chapter describes the Advanced Insight Solutions (AIS) major features and how it works.

This chapter includes the following topics:

• AIS Key Benefits
• AIS Key Features
• AIS Workflows