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Advanced Insight Solutions Overview
Advanced Insight Solutions is available when you order the top
3 levels of Juniper Networks J-Care Technical Services to support
Juniper Networks devices running on your network. See Table 1.
Table 1: J-Care Technical
Services and AIS Functionality
|
J-Care Technical Service
|
AIS Features/Components
|
|
J-Care Essentials
|
N/A
|
|
J-Care Efficiency
|
AI-Scripts, AIM Case Submission, AIM Reports, AIM Inventory
Management
|
|
J-Care Continuity
|
AI-Scripts, AIM Case Submission, AIM Reports, AIM Inventory
Management, JSS (Insight JTAC)
|
|
J-Care Agility
|
AI-Scripts, AIM Case Submission, AIM Reports, AIM Inventory
Management, JSS (Insight JTAC), AIM Proactive Product Reports (Intelligence)
|
Juniper Networks Advanced Insight Solutions (AIS) provides reactive
(incident-driven) and proactive (intelligence-driven) services for
Juniper Networks devices. AIS is available when you purchase one of
the top three levels J-Care Support Services to support and maintain
devices on the network.
AIS consists of three major elements:
- AI-Scripts that run on devices to automatically detect
incidents and intelligence information and sends data in Juniper Message
Bundles (JMBs) to archive locations.
- Advanced Insight Manager (AIM) that collects incident
and intelligence data from archive locations and displays it so you
can resolve incidents and receive proactive intelligence information
to prevent incidents from reoccurring.
- Juniper Support Systems (JSS) that resolves incidents
and provides preventive intelligence information that is displayed
for the user in AIM.
For more overview information about AIS, see the “Advanced
Insight Solutions Overview” chapter in the Advanced Insight
Solutions User Guide.
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