You can view Proactive Case Manager cases at a glance from My AIM Home or from the Proactive Case Manager user interface.
The Proactive Case Manager table is blank unless you have submitted proactive cases. Proactive case in bold indicates that a new case has been submitted, assigned, or flagged to you since the last time the user was logged into AIM.
To view Proactive Case Manager, do one of the following:
For more information about the information in the Proactive Case Manager table, see Proactive Case Manager Table Description.
