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Managing J-Care Technical Services

The Services Licenses page Summary of Current Service Usage table displays the type of J-Care Technical Service ordered, the device classes allowed to participate in the AIS service, the total number of devices that can be monitored using the service, and the total number of devices actually being monitored using the service. The Service Licenses table displays the AIS service licenses purchased, including the start and end date for each.

To view the Service Licenses page, do the following:

Click the Settings tab, then click Service Licenses (under License Management in the navigation area). The Service Licenses pages appears.
For more information about the Summary of Current Service Usage table and the Service Licenses table, see Service Licenses Table Column Descriptions.

Service Licenses Table Column Descriptions

Table 26 describes the columns in the Summary of Current Usage table.

Table 26: Summary of Current Service Usage Table Column Descriptions

Name	Description	Default
Service Type	Identifies the AIS service subscription type purchased.	Display only column
Device Class Type	Identifies the Juniper Networks device classes to be monitored.	Display only column
Total Capacity	The total number of devices that can be monitored by the AIS service.	Display only column
Total Usage	The total number of devices currently being monitored	Display only column

Table 27 describes the columns in the Summary of Current Usage table.

Table 27: Summary of Current Service Usage Table Column Descriptions

Name	Description	Default
SKU	Shelf Keeping Unit. Code that identifies the name of the AIS service subscription purchased	Display only column
Start Date	The date the AIS service subscription was purchased	Display only column
End Date	The expiration date of the AIS service subscription	Display only column

Service License Messages

When the AIS service capacity exceeds 100% usage, the following type of warning message appears on the Service License page:

Device Capacity Exceeded for PRO Support of Device Class C1. Additional SVC-AIS-PRO-ADD-C1-n license required.

Please contact Juniper Support to Purchase more licenses.

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