Juniper Networks J-Care Technical Services provide several levels of technical support for devices on the network. When the customer purchases certain J-Care Technical Services levels, AIS is available (AI-Scripts and certain AIM features). Table 9 shows the levels of J-Care Technical Services provided and the associated AI-Scripts and AIM features that are offered.
Table 8: J-Care Technical Services and AIS Functionality
The AIM application requires the base, feature (optional), or capacity licenses. AIM License Management displays the current license and services after the license file is imported. For more information about AIM licensing, see Using AIM License Management.