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Creating a Reaction Policy

To create a reaction policy, follow these steps:

In AIM, do one of the following:
- From the My AIM Home Reaction Policies table, click Create Policy.
- From Incident Manager, click Create Policy.
- Click Reaction Policies in the AIM navigation pane.
The Create Reaction Policy wizard appears.
Type a reaction policy name, then select a trigger. For more information about the Create Reaction Policy page, see Create Reaction Policy Page Description.
Click Next Step. The Create Reaction Policy Set Filter page appears.
Type the required information in the Create Reaction Policy - Set Filter page. For more information, see Reaction Policy Set Filter Description.
Click Next Step. The Create Reaction Policy Set Actions page appears.
Select the action you want AIM to take when the reaction policy criteria is met. For more information, see Table 86.
Click Finish. The Reaction Policies table appears.
For more information about the Reaction Policies table, see Reaction Policies Table Description.

Table 84 describes the Create Reaction Policy page.

Table 84: Create Reaction Policy Page Description

Column	Description	Range/Length
Name field	Name of policy, which must be unique within all the policies owned by the same user.	32 characters
Trigger Type options	Specifies the type of trigger that has to happen for this policy to be applied. New Intelligence Update Received trigger is available if create policy was initiated from the Reaction Policies page. The New Intelligence Update Received trigger is available if the reaction policy is initiated from an organization and will execute if the organization is associated with the message received You can specify to have the action triggered if there are devices that are impacted by the new intelligence message. All e-mail messages sent with the New Intelligence Update Received trigger include a list of devices impacted in the body of the message. The list of devices is the same as the one displayed on the Scan for Impact page. New Event Detected trigger is not available if any incidents were specified when create policy was initiated	New Event Detected Event Reported to Juniper JTAC Case ID Assigned, JTAC Case Updated New Intelligence Update Received

Table 85 describes the Reaction Policy Set Filter page description.

Table 85: Create Reaction Policy Set Filter Field Descriptions

Column	Description	Range/Length	Default
Priority	Matches the priority of incident of the incident: 1—Critical 2—High 3—Medium 4—Low	256 characters	Blank
Has the words	For all trigger types: Matches the specified words against any of the fields in the incident or the intelligence update	256 characters	Blank
Device Name	For incident specific trigger types: Matches the name of the device the incident occurred on.	256 characters	Blank
Doesn't have	For all trigger types: Makes sure the specified words are not in any of the fields of the incident or the intelligence update	256 characters	Blank
Serial Number	For all trigger types: Matches serial number of the device the incident occurred on, OR matches the serial number specified in the intelligence message	256 characters	Blank

Table 86 describes the options on the Reaction Policies Set Actions page.

Table 86: Reaction Policy Set Actions Page Description

Column	Description	Range/Length	Results
Send Email to	List of e-mail addresses that will be sent an e-mail message if the policy is triggered and passes the specified filter.	65535 characters	Sends e-mail to list of specified recipients
Send Text Message to	List of e-mail addresses that will be sent a text message if the policy is triggered and passes the specified filter.	65535 characters	Sends text message to list of specified recipients
Send Traps to	List of trap destinations that will be sent AIM SNMP traps if the policy is triggered and passes the specified filter. Trap destinations in the table are those created using Settings > Trap Destinations.	N/A	N/A

Table 87 describes the Reaction Policies table command buttons.

Table 87: Reaction Policy Table Command Button Descriptions

Element Name	Description	Privileges	Enabled/Disabled
Create Policy	Displays the Reaction Policies wizard for you to perform all the steps to create reaction policy.	AIM Admin	Enabled
Enable	Activates the selected reaction policies.	AIM Admin	Enabled when you select a reaction policy
Disable	Deactivates a selected reaction policy.	AIM Admin	Enabled when you select a reaction policy
Delete	Removes a selected Reaction Policy.	AIM Admin

Table 88 describes the columns in the Reaction Policies table.

Table 88: Reaction Policies Table Column Descriptions

Column	Description	Range/Length
Name	Name of policy that must be unique within all policies owned by the same user.	32
Owner	User who created the reaction policy.	N/A
Status	Indicates whether the reaction policy is running or not.	Enabled or Disabled
Trigger	Specifies the type of trigger that has to occur for the reaction policy to be applied.	New Event Detected Event Reported to Juniper JTAC Case ID Assigned JTAC Case Updated New Intelligence Update Received
Filter	Specifies the filter that must be passed for this reaction policy is triggered and the filter is passed.	See Table 85.
Action	Specifies the action taken if this reaction policy is triggered and the filter has passed.	See Table 86

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