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Back
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Goes to the Create Proactive Case page when you create a proactive
case.
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Submit Case
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Enabled if user has privilege
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Goes back to the page where the initial parameters were specified.
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Cancel
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Cancels the case submission.
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Submit Case
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Enabled if user has privilege
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Goes back to Proactive Case Manager
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Finish
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Saves the case in the AIM database and submits the case to JSS
Case Manager.
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Submit Case
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Enabled if user has privilege
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If the case was successfully submitted to JSS, the Proactive
Case Manager page is displayed (where Submit Proactive Case was initiated),
and the new proactive case will be displayed in the Proactive Case
Manager table. Any errors will be displayed.
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