Viewing Incident Juniper Message Bundle (JMB)

The Juniper Message Bundle (JMB) contains the information that JSS needs to analyze and resolve cases and to prevent the incident from reoccurring. For more information about the JMB, see JMB Contents.

To view an incident's Juniper message bundle, follow these steps:

1. From My AIM Home or Incident Manager, click the incident synopsis link. The Incident detail page appears.
2. On the Incident detail page, click View JMB. The JMB detail page appears.