Technical Documentation

Service Automation

Juniper Networks Service Automation is an end-to-end solution designed to streamline operations and enable proactive network management for Junos OS devices. The solution consists of Advanced Insight Scripts, Junos Space Service Now and Service Insight applications, and Juniper Support Systems (JSS). Advanced Insight Scripts are installed on Junos OS devices, Junos Space Service Now and Service Insight applications form the user interface, and JSS allows for delivery of relevant knowledge and insight to enable a transformed support experience.

All Juniper Networks customers can take advantage of the service automation capabilities as a deliverable of the Juniper Care and Juniper Care Plus programs. Juniper Networks partners can take advantage of the Service automation capabilities through the Operate Specialist program.

Juniper Networks Technical Documentation