Troubleshooting SRX5800 Services Gateway SPCs

Problem

A Services Processing Card (SPC) is not functioning normally.

Solution

• Make sure the SPC is properly seated in the midplane. Check that each ejector handle has been turned clockwise and is tight.
• Issue the CLI show chassis fpc command to check the status of installed SPCs. As shown in the sample output, the value Online in the column labeled State indicates that the SPC is functioning normally:
  user@host> show chassis fpc

                Temp  CPU Utilization (%)   Memory    Utilization (%)
  Slot State            (C)  Total  Interrupt      DRAM (MB) Heap     Buffer
    0  Online            41      9          0       1024       15         57
    1  Online            43      5          0       1024       16         57
    2  Online            43     11          0       1024       16         57
    3  Empty
    4  Empty
    5  Online            42      6          0       1024       16         57
   

  For more detailed output, add the detail option. The following example does not specify a slot number, which is optional:

  user@host> show chassis fpc detail

  
  Slot 0 information:
    State                                 Online
    Temperature                        41 degrees C / 105 degrees F
    Total CPU DRAM                   1024 MB
    Total RLDRAM                      256 MB
    Total DDR DRAM                   4096 MB
    Start time:                           2007-07-10 12:28:33 PDT
    Uptime:                               1 hour, 33 minutes, 52 seconds
  Slot 1 information:
    State                                 Online
    Temperature                        43 degrees C / 109 degrees F
    Total CPU DRAM                   1024 MB
    Total RLDRAM                      256 MB
    Total DDR DRAM                   4096 MB
    Start time:                           2007-07-10 12:28:38 PDT
    Uptime:                               1 hour, 33 minutes, 47 seconds
  Slot 2 information:
    State                                 Online
    Temperature                        43 degrees C / 109 degrees F
    Total CPU DRAM                   1024 MB
    Total RLDRAM                      256 MB
    Total DDR DRAM                   4096 MB
    Start time:                           2007-07-10 12:28:40 PDT
    Uptime:                               1 hour, 33 minutes, 45 seconds
  Slot 5 information:
    State                                 Online
    Temperature                        42 degrees C / 107 degrees F
    Total CPU DRAM                   1024 MB
    Total RLDRAM                      256 MB
    Total DDR DRAM                   4096 MB
    Start time:                           2007-07-10 12:28:42 PDT
    Uptime:                               1 hour, 33 minutes, 43 seconds
   

  For further description of the output from the commands, see the Junos System Basics and Services Command Reference.