Before contacting Juniper Networks, Inc. to request a Return Materials Authorization (RMA), you must find the serial number on the TX Matrix router or component. To list all the TX Matrix router components and their serial numbers, enter the following command-line interface (CLI) command:
user@host> show chassis hardware sccHardware inventory: Item Version Part number Serial number Description Chassis 19227 T640 Midplane REV 04 710-002726 AX5632 FPM GBUS REV 02 710-002901 HE3247 FPM Display REV 02 710-002897 HA4866 CIP REV 05 710-002895 HC0472 PEM 0 Rev 03 740-002595 MJ10270 Power Entry Module SCG 1 REV 04 710-003423 HF6033 Routing Engine 0 REV 10 740-005022 P10865702813 RE-3.0 Routing Engine 1 REV 01 740-005022 210928800105 RE-3.0 CB 0 REV 06 710-002728 HE3624 CB 1 REV 06 710-002728 HE3616 FPC 2 REV 05 710-007529 HL7801 FPC Type 3 CPU REV 14 710-001726 HJ7092 PIC 0 REV 01 750-004535 HC0745 1x OC-192 SM SR1 PIC 1 REV 01 750-004535 HD5424 1x OC-192 SM SR1 PIC 2 REV 01 750-004535 HD5552 1x OC-192 SM SR2 PIC 3 REV 01 750-004535 HD5416 1x OC-192 SM SR1 MMB 0 REV 02 710-005555 HL7303 MMB-288mbit MMB 1 REV 02 710-005555 HL7167 MMB-288mbit PPB 0 REV 04 710-002845 HM4429 PPB Type 3 PPB 1 REV 04 710-002845 HM4433 PPB Type 3 SPMB 0 REV 02 710-003229 HF6877 SPMB 1 REV 02 710-003229 HD5513 SIB 0 REV 01 710-005157 HJ9026 SIB-I8-F16 SIB 1 REV 01 710-005157 HJ4791 SIB-I8-F16 SIB 2 REV 01 710-005157 HJ4774 SIB-I8-F16 SIB 3 REV 01 710-005157 HJ4792 SIB-I8-F16 SIB 4 REV 01 710-005157 HJ4793 SIB-I8-F16