Before contacting Juniper Networks, Inc. to request a Return Materials Authorization (RMA), you must find the serial number on the services gateway or component. To list all of the services gateway components and their serial numbers, enter the following command-line interface (CLI) command:
user@host> show chassis hardwareHardware inventory:
Item Version Part number Serial number Description
Chassis TV2955 SRX 3600
Midplane 710-020310 SRX 3600 Midplane
PEM 0 rev 0A 740-020226 G087D3000901P AC Power Supply
PEM 1 rev 0A 740-020226 G087D3002A01P AC Power Supply
CB 0 Rev. 01 750-021914 TV3003 SRX3k RE-12-10
Routing Engine BUILTIN BUILTIN Routing Engine
CPP BUILTIN BUILTIN Central PFE Processor
Mezz Rev. 01 710-021035 TV2986 SRX3k HD Mezzanine Card
CB 1 REV 01 750-032474 AAAY7255 SRX3k CRM
FPC 0 Rev. 02 750-021882 TV3420 SRX3k SFB 12GE
PIC 0 BUILTIN BUILTIN 8x 1GE-TX 4x 1GE-SFP
Xcvr 8 REV 01 740-013111 8043260 SFP-T
Xcvr 9 REV 01 740-013111 7303356 SFP-T
Xcvr 10 REV 01 740-011782 PAQ2K79 SFP-SX
FPC 1 750-016077 TV3401 SRX3k SPC
PIC 0 BUILTIN BUILTIN SPU Cp-Flow
FPC 2 750-020324 TV3672 SRX3k 16xGE TX
PIC 0 BUILTIN BUILTIN 16x 1GE-TX
FPC 4 Rev. 01 750-020317 TV3258 SRX3k 16xGE SFP
PIC 0 BUILTIN BUILTIN 16x 1GE-SFP
Xcvr 0 REV 01 740-013111 70174029 SFP-T
Xcvr 4 REV 01 740-011785 P6M0E1P SFP-LX
Xcvr 8 REV 01 740-011784 790016D00386 SFP-LH
Xcvr 10 REV 01 740-011613 AGS07011055 SFP-SX
FPC 6 Rev. 01 750-020321 TV3021 SRX3k 2x10GE XFP
PIC 0 BUILTIN BUILTIN 2x 10GE-XFP
Xcvr 0 REV 01 740-011571 C728XJ00T XFP-10G-SR
Xcvr 1 NON-JNPR T05L49873 XFP-10G-LR
FPC 10 750-017866 tv3058 SRX3k NPC
PIC 0 BUILTIN BUILTIN NPC PIC
FPC 11 750-017866 tv3086 SRX3k NPC
PIC 0 BUILTIN BUILTIN NPC PIC
Fan Tray 0 1.0 750-021599 TV2960 SRX 3600 Fan Tray
Most components also have a small rectangular serial number ID label attached to the component body.