This topic includes the following sections:
Before contacting Juniper Networks to request an RMA, you must find the serial number on the SRX220 Services Gateway or component.
To list all the SRX220 Services Gateway components and their serial numbers:
admin@host> show chassis hardware
Hardware inventory: Item Version Part number Serial number Description Chassis AR0910AA0021 SRX220H Routing Engine REV 08 750-031177 AABC5285 RE-SRX220H FPC 0 FPC PIC 0 Power Supply 0
![]() | Note: In the show chassis hardware command, the Mini-PIM slot number is reported as an FPC number, and the Mini-PIM number (always 0) is reported as the PIC number. Most components also have a serial number ID label attached to the component body. |
The SRX220 Services Gateway has a serial number ID and agency labels on the bottom of the chassis, as shown in Figure 1.
Figure 1: Location of SRX220 Serial Number and Agency Labels

Mini-PIMs are field-replaceable on the SRX220 Services Gateway. Each Mini-PIM has a unique serial number. The serial number label is located on the right side of the Mini-PIM, when the Mini-PIM is horizontally oriented (as it would be when installed on the device). The exact location might be slightly different on different Mini-PIMs, depending on the placement of components on the Mini-PIM.