Packing a QFX3500 Device or Component for Shipping
If you are returning a QFX3500 device or component
to Juniper Networks for repair or replacement, pack the item as described
in this topic.
Before you pack a QFX3500 device or component:
Ensure that you have the following parts and tools available:
- ESD grounding strap.
- Antistatic bag, one for each component.
- If you are returning the chassis, an appropriate screwdriver
for the mounting screws used on your rack or cabinet.
This topic describes:
Packing a QFX3500 Device for Shipping
To pack a QFX3500 device for shipping:
- Connect a management device to the console (CON) port in a QFX3500 device. For instructions about connecting a management
device to the console (CON) port, see Connecting a QFX Series Device to a Management Console.
- Shut down the QFX3500 device from the external management
device by issuing the request system halt operational mode
CLI command. This command shuts down the device gracefully and preserves
system state information. A message appears on the console confirming
that the operating system has halted.
You see the following output (or something similar, depending
on the hardware being shutdown) after entering the command:
Shutdown NOW!
[pid 1764]
user@device>
*** FINAL System shutdown message from user@device ***
System going down IMMEDIATELY
JWaiting (max 300 seconds) for system process `vnlru_mem' to stop...done
Waiting (max 300 seconds) for system process `vnlru' to stop...done
Waiting (max 300 seconds) for system process `bufdaemon' to stop...done
Waiting (max 300 seconds) for system process `syncer' to stop...
Syncing disks, vnodes remaining...4 1 1 1 0 0 done
syncing disks... All buffers synced.
Uptime: 1d19h22m25s
The operating system has halted.
Please press any key to reboot.
 | Caution:
The final output of any version of the request
system halt command is the “The operating system has halted.
Please press any key to reboot” message. Wait at least 60 seconds
after first seeing this message before following the instructions
in Step 4 through
Step 6 to power off
the device. |
- Attach the grounding strap to your bare wrist and to a
site ESD point.
- If the AC power source
outlet has a power switch, set it to the OFF (O) position for both
power supplies.
- Gently pull out the male end of the power cords connected
to the power source outlets.
- Remove the power cords
from each power supply faceplate by detaching the power cord retainer
and gently pulling out the female end of the power cords connected
to each power supply faceplate.
- Remove the cables that connect the device to all external
devices.
- Remove all field-replaceable units (FRUs) from the device.
- Have one person support the weight of the device while
another person unscrews and removes the mounting screws.
- Remove the device from the rack or cabinet (see Chassis Lifting Guidelines for a QFX3500 Device) and place the device in an antistatic bag.
- Place the device in the shipping carton.
- Place the packing foam on top of and around the device.
- If you are returning accessories or FRUs with the device,
pack them as instructed in Packing QFX3500 Device Components for Shipping.
- Replace the accessory box on top of the packing foam.
- Close the top of the cardboard shipping box and seal it
with packing tape.
- Write the RMA number on the exterior of the box to ensure
proper tracking.
Packing QFX3500 Device Components for Shipping
 | Caution:
Do not stack device components. Return individual components
in separate boxes if they do not fit together on one level in the
shipping box. |
To pack and ship QFX3500 device components:
- Place individual FRUs in antistatic bags.
- Ensure that the components are adequately protected with
packing materials and packed so that the pieces are prevented from
moving around inside the carton.
- Close the top of the cardboard shipping box and seal it
with packing tape.
- Write the RMA number on the exterior of the box to ensure
proper tracking.
Published: 2012-03-23