Packing an EX8200 Switch or Component

If you are returning an EX8200 switch or component to Juniper Networks for repair or replacement, pack the item as described in this topic.

Before you begin packing the switch or component, ensure you have:

• Followed all the steps listed in Contacting Customer Support to Obtain Return Materials Authorization for EX Series Switches.
• Retrieved the original shipping carton and packing materials. Contact your JTAC representative if you do not have these materials, to learn about approved packing materials. See Contacting Customer Support to Obtain Return Materials Authorization for EX Series Switches.
• Ensure you understand how to prevent ESD damage. See Prevention of Electrostatic Discharge Damage.

This topic describes:

1. Packing an EX8200 Switch
2. Packing EX8200 Switch Components for Shipping

Packing an EX8200 Switch

If you need to transport the switch to another location or return the switch to Juniper Networks, you need to pack the switch securely in its original packaging to prevent damage during transportation.

Before you pack the switch:

1. Power off the switch. See Powering Off an EX8200 Switch.
2. Remove all wires, plugs, and power cords from the switch.
3. Remove all line cards and pack them in their original shipping containers. See Packing a Line Card Used in an EX8200 Switch.
4. Install cover panels over blank slots.

Leave components that came installed in the chassis in the chassis.

Note: Any line cards ordered with the switch are shipped separately. Do not pack any line cards with the switch.

Ensure that you have the following parts and tools available to pack the switch:

• A 7/16-in. or 11-mm open-end or socket wrench to install the bracket bolts on the chassis and shipping pallet
• The original switch packing material (wooden pallet, cardboard box, accessory box and its contents, foam padding, and brackets and bracket bolts for attaching the chassis to the pallet)
• Electrostatic discharge (ESD) grounding strap

The EX8200 switch is shipped in a cardboard box that has a two-layer wooden pallet base with foam cushioning between the layers. The switch chassis is bolted to the pallet base with 4 pallet fasteners, 2 on each side of the chassis.

Caution: The switch is maximally protected inside the shipping box. Pack the switch only in its original shipping box, securely bolted to the original wooden shipping pallet. Do not pack the switch in anything except its original container or the switch might be damaged in transit.

To pack the switch (see Figure 2):

1. Move the wooden pallet and packing material to a staging area as close to the switch as possible. Make sure there is enough space to move the chassis from the rack or cabinet to the wooden pallet.
2. Remove the switch from the rack or cabinet. For EX8208 switches, see Removing an EX8208 Switch from a Rack or Cabinet Using a Mechanical Lift or Removing an EX8208 Switch from a Rack or Cabinet Without Using a Mechanical Lift). For EX8216 switches, see Removing an EX8216 Switch from a Rack or Cabinet.

   Move the chassis to the shipping pallet (see Chassis Lifting Guidelines for EX8200 Switches). Position the switch on the pallet so that the front of the switch is facing the silkscreened “front” mark on the pallet. The pallet also has crop marks to guide you in positioning the chassis.

3. Use the 7/16-in. or 11-mm open-end or socket wrench to install the four sets of brackets and bolts that secure the chassis to the wooden pallet.
4. Slide the plastic cover over the switch chassis. The plastic cover is part of the switch’s original packing materials.
5. Replace the foam padding on top of the chassis.
6. Place the power cords in the box.
7. Remove the adjustable mounting brackets from the rack or cabinet and place them and their connecting screws in the accessory box.
8. Place the accessory box in its slot in the foam padding. See Parts Inventory (Packing List) for an EX8208 Switch or Parts Inventory (Packing List) for an EX8216 Switch to verify that you have included all the proper contents of the accessory box.
9. Slide the cardboard box over the chassis, making sure that the arrows on the box point up and the pallet fasteners to secure the cardboard box to the wooden pallet are near the bottom.
10. Attach the cardboard box to the wooden pallet using the four pallet fasteners attached to the pallet. See Figure 1. Squeeze together the two ridges (“fins”) in the depression in each pallet fastener, then slide each fastener into its corresponding slot in the cardboard box and release the ridges to secure the latch.

    Figure 1: Insert Pallet Fasteners in the Cardboard Box

    
11. Write the RMA number on the exterior of the box to ensure proper tracking.

Figure 2: Packing an EX8200 Switch

Packing EX8200 Switch Components for Shipping

To pack EX8200 switch components, follow the instructions here. For instructions to pack line cards, see Packing a Line Card Used in an EX8200 Switch.

Before you begin packing a switch component, ensure that you have the following parts and tools available:

• Antistatic bag, one for each component
• Electrostatic discharge (ESD) grounding strap

Caution: Do not stack switch components. Return individual components in separate boxes if they do not fit together on one level in the shipping box.

To pack EX8200 switch components:

• Place individual components in antistatic bags.
• Use the original packing materials if they are available. If the original packing materials are not available, ensure the component is adequately packed to prevent damage during transit. The packing material you use must be able to support the weight of the component.
• Ensure that the components are adequately protected by wrapping them well with packing materials. Pack the component in an oversized box (if the original box is not available) with extra packing material around the unit so that the component is prevented from moving around inside the box.
• Securely tape the box closed.
• Write the RMA number on the exterior of the box to ensure proper tracking.