Packing an EX2200 Switch or Component for Shipping
If you are returning an EX2200 switch or component
to Juniper Networks for repair or replacement, pack the item as described
in this topic.
Before you begin, ensure that you have retrieved
the original shipping carton and packing materials. Contact your JTAC
representative if you do not have these materials, to learn about
approved packing materials. See Contacting Customer Support to Obtain Return Materials Authorization for EX Series Switches.
Ensure that you have the following parts and tools available:
- Antistatic bag, one for each switch or component
- Phillips (+) screwdriver, number 2
This topic describes:
Packing a Switch for Shipping
To pack a switch for shipping:
- On the console or other management device connected to
the switch, enter the CLI operational mode and issue the following
command to shut down the switch software:
Wait until a message appears on the console confirming that
the operating system has halted.
- Disconnect power from the switch by performing one of
the following:
- If the power source outlet has a power switch, set it
to the OFF (0) position.
- If the power source outlet does not have a power switch,
gently pull out the male end of the power cord connected to the power
source outlet.
- Remove the cables that connect the switch to all external
devices. See Disconnecting a Fiber-Optic Cable from an EX Series Switch.
- Remove all optical transceivers installed in the switch.
See Removing a Transceiver from an EX Series Switch.
- If the switch is mounted on a wall or on two posts, have
one person hold the switch while another person unscrews and removes
the mounting screws.
- Use the Phillips (+) screwdriver, number 2
to remove the screws.
- Remove the switch from the wall, rack, cabinet, or desk
and place the switch in an antistatic bag.
- Slip on the end caps of the packaging foam on both sides
of the switch.
- Place the switch in the shipping carton.
- Place the packing foam on top of and around the switch.
- If you are returning accessories or FRUs with the switch,
pack them as instructed in Packing Switch Components for Shipping.
- Close the top of the cardboard carton and seal it with
packing tape.
- Write the RMA number on the exterior of the carton to
ensure proper tracking.
Packing Switch Components for Shipping
To pack and ship switch components:
- Place individual components in antistatic bags.
- Ensure that the components are adequately protected with
packing materials and packed so that the pieces are prevented from
moving around inside the carton.
- Close the top of the cardboard shipping carton and seal
it with packing tape.
- Write the RMA number on the exterior of the carton to
ensure proper tracking.
Published: 2011-08-19