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Home > Support > Technical Documentation > Troubleshooting with LEDs on the SRX650 Services Gateway
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Related Documentation

  • SRX650 Services Gateway Front Panel
  • SRX650 Services Gateway Back Panel
  • Troubleshooting with Chassis and Interface Alarm Messages on the SRX650 Services Gateway
  • Troubleshooting the Power System on the SRX650 Services Gateway
  • Using the RESET CONFIG Button on the SRX650 Services Gateway
  • Changing the RESET CONFIG Button Behavior on the SRX650 Services Gateway
 

Troubleshooting with LEDs on the SRX650 Services Gateway

The LEDs available on the services gateway display the status of various components. Table 1describes the LEDs on the chassis. To view LED information on the Services and Routing Engine (SRE), see SRX650 Services Gateway Services and Routing Engine 6.

Table 1: Component LEDs on the Services Gateway Chassis

LED

Location

Usage

POWER

Left side of the front chassis panel

The POWER LED has the following indicator colors:

  • Green and steadily on indicates that all power supply units (PSUs) are functioning normally.
  • Red and steadily on indicates failure of one or more PSUs.
  • Amber and steadily on indicates that the Power button has been pressed. The services gateway will shut down gracefully.
  • Off indicates that the device is not receiving power.

FAN

Left side of the front chassis panel

The FAN LED has the following indicator colors:

  • Green and steadily on indicates fan tray is functioning normally.
  • Red and steadily on indicates fan tray failure.
  • Off indicates no fan tray.

ALARM

Left side of the front chassis panel

The ALARM LED has the following indicator colors:

  • Red and steadily on indicates a hardware component or software module failure, or detection of a firewall attack.
  • Amber and steadily on indicates a major alarm, such as low memory (less than 10% remaining), session full, maximum number of VPN tunnels reached, HA status change, or redundant group member not found.
  • Off indicates that the device is starting up.

Note: When the system is running, if the ALARM LED is off, it indicates that no alarms are present on the device.

HA SYS

Left side of the front chassis panel

The High Availability (HA SYS) LED has the following indicator colors:

  • Green and steadily on indicates all configured HA links are available.
  • Red and steadily on indicates cluster member missing or unreachable.
  • Amber and steadily on indicates that some configured HA links are down, but enough links are still active for full HA functionality. In this situation performance might be reduced, current bandwidth could cause packet drops, or single point of failure might now exist.
  • Off indicates that HA is not enabled.

SRE 0

Left side of the front chassis panel

The SRE 0 LED has the following indicator colors:

  • Green and steadily on indicates SRE0 is functioning normally.
  • Amber and steadily on indicates SRE0 is initializing, performing diagnostics, or going down.
  • Red and steadily on indicates SRE0 failure.
  • Off indicates SRE0 slot is empty.

SRE/ACE 1.0

Left side of the front chassis panel

The SRE/ACE 1.0 LED has the following indicator colors:

  • Green and steadily on indicates:
    • SRE1 is functioning normally.
    • ACE 1.0 half slot is functioning normally.
    • ACE 1 full slot is functioning normally.
  • Amber and steadily on indicates SRE1/ACE1 (full slot) or ACE 1.0 (half slot) is initializing, performing diagnostics, or going down.
  • Red and on steadily indicates SRE1/ACE1 (full slot) or ACE 1.0 (half slot) failure.
  • Off indicates SRE/ACE1 slot is empty.

Note: ACE modules will be supported in a future release.

SRE/ACE 1.1

Left side of the front chassis panel

The SRE/ACE 1.1 LED has the following indicator colors:

  • Green and steadily on indicates ACE 1.1 half slot is functioning normally. Not applicable with SRE full slot module.
  • Amber and steadily on indicates ACE 1.1 half slot is initializing, performing diagnostics, or going down. Not applicable with SRE or ACE full slot modules.
  • Red and steadily on indicates ACE 1.1 half slot failure. Not applicable with SRE or ACE full slot modules.
  • Off indicates ACE 1.1 half slot is empty.

Note: ACE modules will be supported in a future release.

 

Related Documentation

  • SRX650 Services Gateway Front Panel
  • SRX650 Services Gateway Back Panel
  • Troubleshooting with Chassis and Interface Alarm Messages on the SRX650 Services Gateway
  • Troubleshooting the Power System on the SRX650 Services Gateway
  • Using the RESET CONFIG Button on the SRX650 Services Gateway
  • Changing the RESET CONFIG Button Behavior on the SRX650 Services Gateway
 

Published: 2010-12-01

 
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