Troubleshooting Network Processing Cards on the SRX3600 Services Gateway

To troubleshoot an NPC, follow these guidelines:

• Make sure the NPC is properly seated in the midplane and its screws are tightened.
• Issue the CLI show chassis fpc command with the slot number to check the status of installed NPCs. As shown in the sample output, the value Online in the column labeled State indicates that the NPC is functioning normally:
  user@host> show chassis fpc 5

                Temp  CPU Utilization (%)   Memory    Utilization (%)
  Slot State            (C)  Total  Interrupt      DRAM (MB) Heap     Buffer
    5  Online            42      6          0       1024       16         57
   

  For more detailed output, add the detail option. The following example does not specify a slot number, which is optional:

  user@host> show chassis fpc 5 detail

  
  Slot 5 information:
    State                                 Online
    Temperature                        42 degrees C / 107 degrees F
    Total CPU DRAM                   1024 MB
    Total RLDRAM                      256 MB
    Total DDR DRAM                   4096 MB
    Start time:                           2007-07-10 12:28:42 PDT
    Uptime:                               1 hour, 33 minutes, 43 seconds
   

  For further description of the output from the commands, see the Junos System Basics and Services Command Reference.