Overview of JCS1200 Troubleshooting Tables

Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.

If you have run the diagnostic test programs or if running the tests does not reveal the cause of problem, contact your Juniper Networks representative.

1. Remove the device that you just added.
2. Run the diagnostic tests to determine whether the system is running correctly.
3. Update the firmware for the optional device.
4. Reinstall the new device.

When you review the troubleshooting tables, follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.