Overview of JCS1200 Diagnostic Tools

• Troubleshooting tables—These tables list problem symptoms and steps to correct the problems. For more information, see the following topics:
  • Troubleshooting the JCS1200 Fan Module
  • Troubleshooting the JCS1200 Management Module
  • Troubleshooting the JCS1200 Media Tray
  • Troubleshooting the JCS1200 Power
• Diagnostic programs and error messages—The built-in self-test (BIST) program checks the JCS1200 platform during startup and generates error messages if problems are found.
• Light path diagnostic LEDs—Use the light path diagnostic LEDs on the JCS1200 platform and the JCS1200 components to identify system errors quickly.
• Real Time Diagnostics—Real Time Diagnostics tests the major components of the JCS1200 platform, including the management modules, switch modules, removable media drives, and the Routing Engines.
• System event logs—The management module stores system events and can be accessed through the management module user interface.
• Service data—The management module stores important hardware information that can be accessed through the management module user interface.