Skip to content

Support



Juniper was the first North American IP routing vendor to achieve the prestigious TL 9000 certification by the Quality of Excellence for Suppliers of Telecommunications (QuEST) Forum in the router category, for design, development, provision and service and support.



What is J-Care?

It's the world-class service and support that you expect from a company that delivers the industry's best infrastructure and security products. With J-Care, you now have the confidence knowing that Juniper will do our part to keep you on top of the world!


M120 Forwarding Engine Boards (FEBs) LEDs

Table 1: M120 FEB LEDs

Label

Color

State

Description

OK

Green

On steadily

FEB is online and is functioning normally.

Blinking

FEB is powering up, but not online.

FAIL

Yellow

On steadily

FEB has failed and is not carrying traffic.

ACTIVE

Green

On steadily

FEB is on and mapped to an FPC. This LED is unlit if a FEB is designated as a backup and has not been failed over to.


Published: 2009-09-24